Receptionist - Full-Time

Rocsstores; Martinsburg (WV); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, Dental & Vision

401(k) with match

Paid time off

Team environment

Job summary

Roach Energy in Martinsburg, WV is seeking a friendly Receptionist / Office Assistant to join our team. This entry-level role handles front-desk duties, answers calls, greets visitors, and provides general clerical support to help the office run smoothly.

Ideal candidates have prior customer service experience and a positive, professional demeanor. Proficiency with basic computer applications (Word, Outlook, Excel) and reliable transportation are preferred; willingness to learn is essential.

Qualifications

• Previous customer service experience required.
• Friendly, professional communication and telephone skills.
• Basic computer skills and ability to learn Word, Outlook, Excel, and other office software.
• Strong organizational skills and attention to detail.

Responsibilities

• Answer incoming phone calls and direct callers to appropriate departments.
• Greet visitors and assist walk-in customers in a friendly, professional manner.
• Provide general clerical and administrative support to the office team.
• Sort and distribute mail and prepare invoices and statements for mailing.
• Maintain office supplies, postage, and filing systems.
• Assist with entering customer and delivery information.
• Help process customer payments and service requests.
• Provide backup support to the team.
• Perform other general office duties as assigned.

Skills

Customer service

Phone etiquette

Organizational skills

Teamwork

Tools

Microsoft Word

Outlook

Excel

Cargas software

Job description

Receptionist - Full-Time# Receptionist - Full-TimeHot JobROACH ENERGY - MARTINSBURG, WV 25401## OverviewPosition TypeFull TimeCategoryAdmin - Clerical## Description# Receptionist / Office Assistant**Roach Energy | Entry-Level Opportunity**Are you friendly, organized, dependable, and enjoy helping people? Roach Energy is looking for a **Receptionist / Office Assistant** to join our team!This is an entry-level office position ideal for someone with customer service experience who enjoys interacting with people, answering phones, and helping keep an office running smoothly. We’re looking for a positive, professional individual who is willing to learn and enjoys being part of a team.**Previous customer service experience is required.** Previous office or receptionist experience is a plus, but not required.*Knowledge of Cargas software is a bonus!*### **Responsibilities*** Answer incoming phone calls and direct callers to the appropriate departments.* Greet visitors and assist walk-in customers in a friendly, professional manner.* Provide general clerical and administrative support to the office team.* Sort and distribute mail and prepare invoices and statements for mailing.* Maintain office supplies, postage, and filing systems.* Assist with entering customer and delivery information.* Help process customer payments and service requests.* Provide backup support to the team.* Perform other general office duties as assigned.## Qualifications### **What We’re Looking For*** Previous customer service experience.* Friendly, professional communication and telephone skills.* Basic computer skills, including the ability to learn Microsoft Word, Outlook, Excel, and other office software.* Strong organizational skills and attention to detail.* Dependability, punctuality, and good attendance.* A positive attitude and willingness to learn.* Ability to work independently and as part of a team.* Valid driver's license and reliable transportation.* Willingness to work extended hours during peak season.### **What We Offer*** **Medical, Dental & Vision Insurance — Eligible on Day One*** **401(k) with a 4% Company Match*** Generous Paid Time Off* Competitive Pay Based on Experience* A team-oriented work environment### **Basic Requirements*** Valid Driver's License* Background check must be satisfactory* A pre-employment drug screen must be passed### Interested in Joining Our Team?If you're looking for an opportunity to build your office skills, put your customer service experience to use, and become part of the Roach Energy team, we'd love to hear from you!***Apply today!***