Client Service Representative

GAGE PERSONNEL; Reading (Berks County); On-site; USD 22,000 - 31,000; Full time

Job summary

Gage Personnel is seeking a Client Service Representative in Reading, PA to perform clerical and administrative duties in a medical office. Responsibilities include check-in/check-out, scheduling, verifying benefits, and maintaining patient records in the EHR system.

The role requires knowledge of EHR systems, EVS, and strong Microsoft Office skills. It is a temp-to-hire opportunity with standard clinic hours and a focus on customer service and accurate data entry.

Qualifications

• Knowledge of Electronic Health Records systems (EHR) and ability to navigate them.
• Knowledge of Electronic Verification System (EVS).
• Proficient with telephone systems and telephone etiquette.
• Proficient in Microsoft Office and Outlook; ability to learn new software.

Responsibilities

• Enter all appointments into the EHR system accurately.
• Check-in clients and inform providers promptly.
• Check-out clients and update provider schedules with services rendered.
• Verify client benefits prior to service delivery.
• Email information to providers/staff about insurance changes and update patient profile.
• Maintain logs (Open Admission Log, Referral Log, Cash Receipts Log).

Skills

EHR knowledge

EVS knowledge

Telephone etiquette

MS Office

Organized

Customer service

Education

High school diploma

Tools

EHR software

Outlook

Job description

## Client Service Representative**Reading,PA**Posted: 10/16/2026Employment Type:Customer ServiceIndustry: PROFESSIONAL CAREERSPay Rate: $19.14/hr## Job Description**Temp to Hire Client Services Representative opportunity!****General Summary**: Perform routine clerical and administrative functions in a medical office including check-in and check-out of clients, scheduling, and confirming client appointments, collection of cash receipts, organizing and maintaining paper and electronic files, completing, and processing initial intake paperwork, and providing information to callers.**Hours:*** **Monday 9:00am – 6:00pm*** **Tuesday 9:00am – 6:00pm*** **Wednesday 8:00am – 5:00pm*** **Thursday 8:00am – 5:00pm*** **Friday 8:30am – 4:00pm****Responsibilities:*** Ensure all appointments are entered correctly into the EHR system.* Check-in clients and notify the proper provider via phone and IM in a timely matter.* Check-out clients by adding the appointment in the proper provider schedule along with any other services the provider may request.* Complete verification of benefits for all clients prior to rendering of services.* Email all information to the proper provider and/or staff member of any changes in insurance coverage and update profile on our EHR system.* Monitor schedule for scheduling errors, such as but not limited to, incorrect provider, multiple services same day, and insurance restrictions which may apply.* Assure accurate client insurance information and attach all supportive documentation into the patient dashboard in the EHR system. Verify and update insurance information as warranted.* Create a patient dashboard and assure all patient information is accurate. Enter all relevant client information into the EHR System.* Create, maintain, and update all logs, including (but not limited to) Open Admission Log, Referral Log, and Individual Cash Receipts Log.* Maintain a high level of customer service and professionalism both in dealing with the public and within the organization.**Qualifications:*** Knowledge of Electronic Health Records – ability to navigate and utilize electronic health records.* Knowledge of Electronic Verification System.* Skill in operation of telephone systems and telephone etiquette* Microsoft Office and Microsoft Outlook and the ability to learn new software programs that support project efforts.* Ability to be organized and prioritize based on the daily requirementsGage is a trusted professional recruiting firm with over 40 years of experience, connecting top talent with career opportunities in multiple sectors. With a people-first approach, Gage empowers and connects employers and candidates across multiple industries, including finance, accounting, administrative, manufacturing, skilled trades, and more. Gage specializes in direct-hire skilled and professional placements, as well as contract jobs, internships and temporary roles with local, national and global employers. Gage is an equal opportunity employer headquartered in Reading, Pennsylvania. #TalentAcquisition #SearchSolutions #StaffingSolutions #JobOpportunities #HiringNow #Jobs #JobSearch #CareerGrowth #WorkWithUs #Recruitment #NowHiring #CareerOpportunities #WorkforceSolutions #GageTalent #GageCareers #GreaterReading #Reading #Lancaster #Philadelphia #Pennsylvania #USA #WomanOwned #GageTalentNetwork## Meet Your Recruiter## Gage Professional Talent TeamPositions are updated daily, if you'd like to join our Gage Talent Network for new opportunities and workforce insight, please send your resume and join our Candidate Resource Center: https://resources.gagetalentsolutions.com/index.smpl?arg=rcmain&rcid=1259### Apply Now:Apply Online