Receptionist/Clerical Support

Center For Community Resources, Inc.; Butler (Butler County); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Health & wellness benefits

403(b) Retirement Plan

Tuition reimbursement

Paid holidays

PTO

Job summary

Center for Community Resources, Inc. in Butler, PA is seeking a Receptionist/Clerical Support for a full-time, weekday schedule. You will handle front-desk duties, assist program teams, perform data entry, proofread documents, and maintain confidentiality while delivering friendly customer service.

The role offers a daytime, Monday–Friday shift with an hourly rate of $15 and potential pay higher based on experience. Benefits are highlighted in the posting.

Qualifications

• High School graduate or equivalent with clerical experience.
• Proficient with Word, Excel and Adobe tools.
• Demonstrates professional, courteous communication.

Responsibilities

• Provide day to day clerical and administrative support to agency programs.
• Answer phones, schedule appointments, data entry and mail duties.
• Provide excellent customer service to guests entering the building.
• Proofread documents and manage letters and correspondence.
• Maintain confidentiality and support leadership with scheduling.
• Interact with community members respectfully and professionally.

Skills

Clerical skills

Data entry

Proofreading

Phone etiquette

Customer service

Time management

Confidentiality

Education

High School diploma

Tools

Word

Excel

Adobe

Job description

Receptionist/Clerical Support# Receptionist/Clerical SupportCCR Butler South Main Street - BUTLER, PA 16001## OverviewSalary Range$15.00 HourlyPosition TypeFull TimeJob ShiftDaylightEducation LevelHigh SchoolTravel PercentageNoneCategoryAdmin - Clerical## Description**Receptionist/Clerical Support – Full-time Position (Monday - Friday & Day Shift)** **Center for Community Resources** **Butler, PA*****WANT TO WORK FOR AN AGENCY THAT’S BEEN VOTED BEST PLACES TO WORK FOR 12 CONSECUTIVE YEARS WITH COMPETITIVE SALARY AND BENEFITS?*****The Center for Community Resources** is seeking a qualified individual to perform a variety of skilled administrative and clerical duties in direct support of program management activities.**Essential Functions:*** Provide day to day support utilizing clerical, secretarial and administrative skills to various components of the agency* Provide clerical duties to support the agency programs. Clerical support will include proof reading, answering phones, scheduling appointments, data entry and mail duties.* Provides good customer service to all those guests entering our building and/or calling.* Able to use manners, have a pleasant attitude and genuinely wants to make a difference in our community.* Able to proofread documents, possess proper grammar and spelling.* Able to answer the phone with a pleasant and welcoming tone of voice.* Able to communicate with peers and leadership in a respectful way.* Able to assist leadership with scheduling of appointments.* Able to create and mail letters on behalf of the agency.* Able to interact with community members in need or in a CRISIS situation.* Able to file documents in accordance to CCR standards.* Willing to complete phone customer satisfaction surveys for various programs.* Demonstrate good time management skills.* Other duties as assigned to support the mission of the agency.**This position is M-F. Daylight hours. M-Th 9-5 p.m. and Friday 8:30-4:30 p.m.****No weekends or holidays! The hourly rate of pay is $15 but may start higher depending on experience and education.****Qualifications and Skills:*** High School graduate or equivalent with one year of clerical experience.* Demonstrates the ability to interact with staff, guests, and consumers in a pleasant, professional manner.* Proficient computer skills that include fluent knowledge of word, excel, and adobe.* Able to exercise sound judgment. Able to plan and be well organized. Takes the initiative and is flexible and cooperative. Maintains strict confidentiality. Able to use standard office equipment and ability to prioritize and balance receptionist responsibilities with clerical support.* Valid driver’s license, proof of auto insurance, Act 33/34 and FBI clearances will be required. EOE/ADA**\\*Center for Community Resources is a qualifying employer under the Public Service Loan Forgiveness (PSLF) Program. Interested applicants should visit** **Student Loan Forgiveness | Federal Student Aid****Benefits & Total Rewards:****HEALTH & WELLNESS*** Medical: Employee $41.93/pay* Employee + Child(ren) $73.32/pay* Employee + Spouse $93.60/pay* Employee + Family $121.61/pay* FREE Dental Insurance* FREE Vision Insurance* FREE Employee Assistance Program* Flexible Spending Account (FSA)* FREE Healthy Merits Well-Being Program**EMPLOYER-PAID COVERAGE*** FREE Life Insurance* FREE Short-Term Disability* FREE Long-Term Disability**TIME OFF & WORK LIFE BALANCE*** Up to 20 PTO days in your first year* 25 PTO days at 5 years* 30 PTO days at 11 years* 7 Paid Holidays* 1 Floating Personal Day* PTO Cash-Out Option* Flexible scheduling opportunities**RETIREMENT & FINANCIAL*** 403(b) Retirement Plan Employer match up to 6%* Referral Bonus - up to $1,000* Pre-tax & Roth contribution options**EDUCATION & SUPPORT*** Tuition reimbursement up to $2,000 per semester / $4,000 per year* Public Service Loan Forgiveness (PSLF) eligible employer**ADDITIONAL OPTIONS*** Accident Insurance* Critical Illness Insurance* Hospital Indemnity* Insurance Buy-Up Life & AD&D Insurance**Equal Opportunity Employer Statement** We are an equal opportunity employer and are committed to creating an inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by applicable law.## QualificationsPosition Qualifications:| | | || --- | --- | --- || | Required: | Preferred: || Education | High School graduate or equivalent | || Experience | One (1) years of clerical experience | || Licenses, certificates or clearances | Act 33/34 and FBI Clearances; Valid Drivers License | || Special skills, knowledge and abilities | Demonstrates the ability to interact with staff, guests and consumers in a pleasant, professional manner. Proficient computer skills that include fluent knowledge of word, excel, and adobe. | || Other factors or requirements | Able to exercise sound judgment. Able to plan and be well organized. Takes the initiative and is flexible and cooperative. Maintains strict confidentiality. Able to use standard office equipment and ability to prioritize and balance receptionist responsibilities with clerical support. | |