Receptionist - Full-Time

R M Roach & Sons Inc; Berkeley Place (WV); On-site; USD 28,000 - 42,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401(k) with Company Match

Generous Paid Time Off

Competitive Pay Based on Experience

Team-oriented work environment

Job summary

Roach Energy is seeking a friendly, organized Receptionist / Office Assistant to join our team. This entry-level role supports the office, answers phones, greets visitors, and handles clerical tasks to keep operations running smoothly.

Ideal candidates have customer service experience and are eager to learn. Familiarity with Word, Outlook, and Excel is helpful, and a valid driver's license is required for occasional tasks. Compensation is competitive with benefits.

Qualifications

• Previous customer service experience is required.
• Previous office or receptionist experience is a plus, but not required.
• Knowledge of Cargas software is a bonus!
• Strong organizational skills and attention to detail are needed.
• Dependability, punctuality, and good attendance are essential.

Responsibilities

• Answer incoming phone calls and direct callers to the appropriate departments.
• Greet visitors and assist walk-in customers in a friendly, professional manner.
• Provide general clerical and administrative support to the office team.
• Sort and distribute mail and prepare invoices and statements for mailing.
• Maintain office supplies, postage, and filing systems.
• Assist with entering customer and delivery information.
• Help process customer payments and service requests.
• Provide backup support to the team.

Skills

Customer service experience

Friendly communication

Organizational skills

Dependability

Team player

Tools

Microsoft Word

Outlook

Excel

Cargas software

Job description

Receptionist / Office AssistantRoach Energy | Entry-Level OpportunityAre you friendly, organized, dependable, and enjoy helping people? Roach Energy is looking for a Receptionist / Office Assistant to join our team!This is an entry-level office position ideal for someone with customer service experience who enjoys interacting with people, answering phones, and helping keep an office running smoothly. We’re looking for a positive, professional individual who is willing to learn and enjoys being part of a team.Previous customer service experience is required. Previous office or receptionist experience is a plus, but not required.Knowledge of Cargas software is a bonus!ResponsibilitiesAnswer incoming phone calls and direct callers to the appropriate departments.Greet visitors and assist walk-in customers in a friendly, professional manner.Provide general clerical and administrative support to the office team.Sort and distribute mail and prepare invoices and statements for mailing.Maintain office supplies, postage, and filing systems.Assist with entering customer and delivery information.Help process customer payments and service requests.Provide backup support to the team.Perform other general office duties as assigned.What We’re Looking ForPrevious customer service experience.Friendly, professional communication and telephone skills.Basic computer skills, including the ability to learn Microsoft Word, Outlook, Excel, and other office software.Strong organizational skills and attention to detail.Dependability, punctuality, and good attendance.A positive attitude and willingness to learn.Ability to work independently and as part of a team.Valid driver's license and reliable transportation.Willingness to work extended hours during peak season.What We OfferMedical, Dental & Vision Insurance — Eligible on Day One401(k) with a 4% Company MatchGenerous Paid Time OffCompetitive Pay Based on ExperienceA team-oriented work environmentBasic RequirementsValid Driver's LicenseBackground check must be satisfactoryA pre-employment drug screen must be passedInterested in Joining Our Team?If you're looking for an opportunity to build your office skills, put your customer service experience to use, and become part of the Roach Energy team, we'd love to hear from you!Apply today!