Receptionist & Office Assistant — Growth, Benefits & Team

Rocsstores; Martinsburg (WV); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, Dental & Vision

401(k) with match

Paid time off

Team environment

Job summary

Roach Energy in Martinsburg, WV is seeking a friendly Receptionist / Office Assistant to join our team. This entry-level role handles front-desk duties, answers calls, greets visitors, and provides general clerical support to help the office run smoothly.

Ideal candidates have prior customer service experience and a positive, professional demeanor. Proficiency with basic computer applications (Word, Outlook, Excel) and reliable transportation are preferred; willingness to learn is essential.

Qualifications

• Previous customer service experience required.
• Friendly, professional communication and telephone skills.
• Basic computer skills and ability to learn Word, Outlook, Excel, and other office software.
• Strong organizational skills and attention to detail.

Responsibilities

• Answer incoming phone calls and direct callers to appropriate departments.
• Greet visitors and assist walk-in customers in a friendly, professional manner.
• Provide general clerical and administrative support to the office team.
• Sort and distribute mail and prepare invoices and statements for mailing.
• Maintain office supplies, postage, and filing systems.
• Assist with entering customer and delivery information.
• Help process customer payments and service requests.
• Provide backup support to the team.
• Perform other general office duties as assigned.

Skills

Customer service

Phone etiquette

Organizational skills

Teamwork

Tools

Microsoft Word

Outlook

Excel

Cargas software

Job description

Roach Energy in Martinsburg, WV is seeking a friendly Receptionist / Office Assistant to join our team. This entry-level role handles front-desk duties, answers calls, greets visitors, and provides general clerical support to help the office run smoothly.

Ideal candidates have prior customer service experience and a positive, professional demeanor. Proficiency with basic computer applications (Word, Outlook, Excel) and reliable transportation are preferred; willingness to learn is essential.