RECEPTIONIST / FRONT OFFICE SUPPORT

MJ Frick Company, Inc.; Nashville (TN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k)

Competitive salary

Dental insurance

Health insurance

Paid time off

Vision insurance

Job summary

MJ Frick Company is seeking a friendly, dependable Receptionist to join our HVAC & Plumbing team in Nashville. You will be the first voice and face for customers, handling calls, greeting visitors, and directing inquiries to the appropriate team members.

The role requires excellent phone etiquette, reliable attendance, and strong organizational skills. You will support dispatch, service, accounting, and management, while maintaining a professional front office and accurate customer records.

Qualifications

• Excellent phone etiquette and customer service skills.
• Friendly, professional communication and dependable attendance.
• Strong attention to detail and organizational skills.
• Comfortable working with computers, email, and basic office software.
• Ability to learn new systems and processes quickly.
• Ability to multitask in a fast-paced environment.
• Positive attitude and willingness to help wherever needed.
• Previous receptionist, customer service, or administrative experience is a plus.

Responsibilities

• Answer and direct incoming phone calls professionally and efficiently.
• Greet customers, vendors, applicants, and visitors.
• Take accurate messages and route calls to the appropriate team member.
• Assist customers with basic questions and direct their needs.
• Support dispatch, service, accounting, and management teams.
• Enter and update customer information accurately.
• Assist with filing, scanning, emails, paperwork, and general office organization.
• Help maintain a clean, welcoming front office and provide additional administrative support as needed.

Skills

Phone etiquette

Customer service

Attendance

Attention to detail

Computer skills

Multitasking

Positive attitude

Reception experience

Tools

Basic office software

Email tools

Job description

Benefits:

• 401(k)
• Competitive salary
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

NOW HIRING: RECEPTIONIST / FRONT OFFICE SUPPORT

Be the First Voice. Make a Great Impression. Keep the Day Moving.

MJ Frick Company is looking for a friendly, dependable, and organized Receptionist to join our growing HVAC & Plumbing team.

Our receptionist is often the first voice our customers hear and the first face they see — so we’re looking for someone who enjoys helping people, communicates professionally, stays organized, and can keep things moving in a busy office environment.

WHAT YOU’LL DO

• Answer and direct incoming phone calls professionally and efficiently
• Greet customers, vendors, applicants, and visitors
• Take accurate messages and route calls to the appropriate team member
• Assist customers with basic questions and help direct their needs
• Support our dispatch, service, accounting, and management teams
• Enter and update customer information accurately
• Assist with filing, scanning, emails, paperwork, and general office organization
• Help maintain a clean, welcoming, and professional front office
• Handle multiple tasks while staying calm, friendly, and organizedProvide additional administrative support as needed

WHAT WE’RE LOOKING FOR

• Excellent phone etiquette and customer service skills
• Friendly, professional, and confident communication
• Dependable attendance and strong work ethic
• Strong attention to detail and organizational skills
• Comfortable working with computers, email, and basic office software
• Ability to learn new systems and processes quickly
• Ability to multitask in a fast-paced environment
• Positive attitude and willingness to help wherever needed
• Previous receptionist, customer service, or administrative experience is a plus

YOU MAY BE A GREAT FIT IF

You’re the person who notices when something needs to be done — and handles it.

You enjoy talking with people, helping solve problems, and keeping things organized. You understand that even on a busy day, every customer deserves to feel heard and taken care of.

You’re dependable, professional, willing to learn, and comfortable being part of a team where everyone pitches in to get the job done.

WHY MJ FRICK COMPANY?

• Stable, year-round employment
• Competitive compensation
• Opportunities to learn and grow within the company
• Supportive team environment
• Established, family-owned HVAC & Plumbing company
• Fast-paced workplace where every day is a little different
• A company that values integrity, accountability, teamwork, and great customer service

READY TO JOIN OUR TEAM?

Attached Resume or email directly to [e-mail]

If you’re organized, personable, dependable, and ready to become an important part of our front office team, we’d love to meet you.

Apply today and grow your future with MJ Frick Company!