Front Desk Receptionist

JCM Associates; Upper Marlboro (MD); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Excellent Compensation Package

Bonus Eligibility

Paid Holidays

Paid Vacation

401K

Owner-funded retirement plan

Health, Disability and Life insurance

Job summary

JCM Associates, Inc. is seeking a Front Desk Receptionist for a full-time year-round position at our Upper Marlboro, Maryland main office. The role involves greeting guests, handling calls, and providing broad administrative support to ensure smooth daily operations.

The successful candidate will have 5+ years in administrative roles, strong communication skills, and expertise in Microsoft Office. Office-based, on-site position with comprehensive benefits.

Qualifications

• A minimum of 5 years of administrative support experience.
• Must be punctual, reliable, professional, courteous, and assertive.
• Must be proficient with Microsoft Office (Outlook, Word, and Excel).
• Working knowledge of Adobe Acrobat.
• Highly organized and self-motivated.
• Excellent verbal and written communication skills. Must be detail-oriented, possess excellent time management skills and multitask with the ability to prioritize work.
• Demonstrate ability to take initiative, anticipate needs, and exercise independent/sound judgment.

Responsibilities

• Greet and assist employees, clients, visitors; be the first contact.
• Provide varied administrative support to keep operations efficient.
• Answer and route phone calls to the appropriate person.
• Draft and send inter-office emails as needed.
• Track supplies and reorder as needed.
• Handle outgoing mail and shipments.
• Distribute mail and deliveries to staff.
• Maintain data logs and filing systems.
• Manage calendars and reminders.
• Handle sensitive information with discretion.

Skills

Excellent communication

Highly organized

Detail-oriented

Time management

Independent judgment

Tools

Microsoft Office

Adobe Acrobat

DocuSign

Bluebeam

Job description

Overview

JCM Associates, Inc. is seeking a Front Desk Receptionist for a full-time year-round position in our Upper Marlboro, Maryland main office.

About Us

JCM Associates, Inc. is a leading provider of commercial HVAC and plumbing services throughout the Mid-Atlantic region. We work and partner with premier owners, developers, contractors, vendors, and manufacturers in the industry. Our work is primarily focused on commercial mixed-use, medical, university, and government projects.

At JCM, we take great pride in our employees and make it a top priority to promote employee growth, company culture training, and an environment of team success. With constant development and ongoing training, we establish a strong career path and opportunities for advancement and growth within our company.

Our main office is in Upper Marlboro, MD - located just 20 minutes from DC. We provide wellness programs and an in-house gym as well as many social functions throughout the year.

Key Responsibilities

• Serve as the primary contact for the company, greet and establish rapport with employees, clients, visitors, and all other guests entering and exiting the building.
• Perform a wide range of administrative and office support activities and aid in facilitating the efficient operation of the organization.
• Answer all phone calls and accurately forward them to the correct individual.
• Send companywide emails for inter-office communication.
• Maintain inventory of the company's supplies, reordering as needed.
• Responsible for processing all outgoing mail and shipments.
• Distribute incoming mail and deliveries to employee mailboxes and offices as requested.
• Maintain several different data logs and filing of hard copies.
• Maintain corporate calendars with reminders for critical activities.
• Manage sensitive matters with a high level of confidentiality and discretion.

Minimum Requirements

• A minimum of 5 years of administrative support experience.
• Must be punctual, reliable, professional, courteous, and assertive.
• Must be proficient with Microsoft Office (Outlook, Word, and Excel).
• Working knowledge of Adobe Acrobat.
• Highly organized and self-motivated.
• Excellent verbal and written communication skills.Must be detail-oriented, possess excellent time management skills and multitask with the ability to prioritize work.
• Demonstrate ability to take initiative, anticipate needs, and exercise independent/sound judgment.

Bonus Qualifications

• 2 years' experience in the construction industry.
• Knowledge of DocuSign.
• Knowledge of Bluebeam. (construction-based PDF application)
• Experience in event planning.

Pay Range

$18.00/hour - $22.00/hour.

Incentives/Benefits

• Excellent Compensation Package
• Bonus Eligibility
• Paid Holidays
• Paid Vacation
• 401K
• Owner-funded retirement plan
• Health, Disability and Life insurance

Job Type: Full-Time

Location: Upper Marlboro, MD

Drug Free / E.O.E.