HVAC Receptionist

HI TECH HVAC SERVICES CORP; New York (NY); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Bonus based on performance

Employee discounts

Health insurance

Paid time off

Career Growth Opportunities

Fun and Energetic Environment

Job summary

An HVAC Services Company based in New York is seeking a friendly receptionist to be the first point of contact for customers. Responsibilities include greeting customers, scheduling appointments, and answering phone calls. The ideal candidate should possess excellent communication skills, experience in customer service, and the ability to multitask. Bilingual in English and Mandarin is required. This is an opportunity to work in a fun and energetic environment with growth potential.

Qualifications

• Two or more years of customer service experience is preferred.
• Excellent communication skills with a focus on customer service.
• Strong work ethic and positive attitude.

Responsibilities

• Answer phone calls and schedule appointments.
• Calling potential leads from social media.
• Provide general customer service and attend to the needs of customers.

Skills

Customer Service Skills

Communication Skills

Multitasking

Bilingual in English & Mandarin

Job description

Benefits

• Bonus based on performance
• Employee discounts
• Health insurance
• Paid time off
• Benefits/Perks
• Career Growth Opportunities
• Fun and Energetic Environment
• PTO and Health Insurance
• Discount on Products and Services

Job Summary

We are looking for a friendly, welcoming receptionist to join our team! As the receptionist for our busy HVAC office, you will be the first point of contact for our customers. You will greet customers as they arrive, book appointments, and answer phone calls, cold calling. The ideal candidate has a cheerful disposition, excellent communication, and computer skills, and is capable of multitasking. English & Mandarin bilingual is mandatory.

Responsibilities

• Answer phone calls and schedule appointments
• Calling potential leads from social media
• Provide general customer service and attend to the needs of customers throughout their visit

Qualifications

• Two or more years of customer service experience is preferred
• Previous experience as a receptionist is preferred
• Excellent communication skills with a focus on customer service
• Strong work ethic and positive attitude
• Familiar with computers and scheduling softwareExcellent multi-tasking skills