Customer Service Rep / Receptionist

NEIGHBORLY

Frederick (MD)

On-site

USD 20,664 - 23,419

Full time

14 days+

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Benefits offered by this job

Company vehicle

Uniforms

iPad provided

Job summary

A leading General Contractor in Frederick, MD, is seeking a Customer Service Rep / Receptionist to join their fast-paced office. This full-time position involves engaging with customers, handling paperwork, and supporting multiple office tasks. Ideal candidates are organized, detail-oriented, and possess strong communication skills. Compensation is competitive, with hourly rates ranging from $15 to $17. A company vehicle, uniforms, and iPads are provided, and candidates must have a valid driver's license.

Qualifications

Must be punctual and detail-oriented.
Strong communication skills with a clear voice are needed.
Experience in the construction field is a plus.

Responsibilities

Engage in extensive customer interaction via phone.
Handle paperwork and multi-task office priorities.
Assist in successfully completing projects for customers.

Skills

Punctuality

Organizational skills

Customer interaction

Communication skills

Experience with Office and Excel

Self-starter

Tools

QuickBooks

Job description

Customer Service Rep / Receptionist Fredcerick - MD - 21702

Future Opening: Customer Service Rep / Receptionist

We are seeking a friendly and outgoing business professional for our very fast‑paced office environment. This position is designed for someone with little or no industry experience to join our team and begin a lasting, upwardly‑mobile career with a stable and growing company.

This is front office work that requires extensive customer interaction on the phone, and we strive for 100% customer satisfaction. The role involves extensive use of computers, paperwork, some sales, and juggling multiple office priorities.

We are a local General Contractor, focusing on "smaller" projects ranging from a few hours to a few weeks. The unprecedented demand for our services means a full‑time position with competitive wages.

We are looking for Customer Service Reps with experience. With substantial customer contact, a clear voice and strong communication skills are a requirement. Excellent independent work skills and the ability to work directly with customers to successfully complete current projects and open doors to future projects are also required.

Skills/Requirements:

Be punctual
Be highly organized and detail‑oriented
Be able to remain friendly at all times on the phone
Computer experience with Office, Excel, and QuickBooks
Must be a self‑starter
Experience in the construction field is a plus

Compensation: $15‑$17 hourly

For over 20 years, Mr. Handyman® franchisees have consistently hired reliable, customer‑service‑focused team members who are knowledgeable and skilled. Those selected receive a competitive, work environment with more control over earnings and future.

A company vehicle, uniforms and an iPad are provided. Must have a valid driver’s license and must pass a background check.

Mr. Handyman International LLC is the franchisor of the Mr. Handyman® franchised system. Each Mr. Handyman® franchised location is independently owned and operated by an independent franchisee. Mr. Handyman International LLC lists employment opportunities for its independent franchisees only for brand management purposes. The only employer is the independent franchisee who has listed its available positions on this website.

*Acknowledgement: Mr. Handyman International LLC does not hire, fire, or modify the employment conditions of franchisee’s employees. The franchisor has no power to supervise or control employee work schedules, determine rates or payment methods, or review employment records. Mr. Handyman International LLC is NOT the employer or joint employer for any of the job opportunities listed on this website, any independent franchisee, or any employee of an independent franchisee.

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