Receptionist & Front Desk Assistant (Evenings/Weekends)

Harvard Central Administration (CADM) Talent Acquisition; Cambridge (MA); On-site; USD 16,000 - 22,000; Part time

Benefits offered by this job

Generous paid time off including Paren

Medical, dental, and vision insurance

Retirement plans with university

Wellbeing resources

Tuition assistance and reimbursement

Commuter benefits and campus perks

Job summary

Harvard University Central Administration (CADM) in Cambridge, MA is seeking a part-time Staff Assistant I/Receptionist to greet visitors, provide courteous front-desk service, and support a busy massage and acupuncture center. You will schedule client appointments, process payments, answer calls and emails, and perform light clerical duties while upholding confidentiality and professional standards.

Evening and weekend availability is required, and you will contribute to a positive,

Qualifications

• High school graduate or equivalent.
• Minimum of 1 year of professional, customer-service oriented experience.
• College degree preferred.
• Professional, able to maintain confidentiality, reliable, highly organized, and detail oriented.
• Ability to effectively and politely communicate with people from diverse backgrounds, work well on a team, and multi-task.
• Ability to work evening and weekend hours required.

Responsibilities

• Greets visitors in a courteous and professional manner.
• Provides reception and client service on a walk-in, phone in, or email basis.
• Schedules appointments for clients according to established guidelines.
• Receives payment by check, credit card, payroll deduction, or term bill from client at the time of appointment booking.
• Successfully handles routine clerical functions.
• Answers phone in a timely and courteous manner.
• Demonstrates flexibility when unexpected changes in assignment occur.
• Communicates to other staff members/group leader prior to leaving unit for break or lunch periods and prior to leaving for the day in order to ensure appropriate coverage.

Skills

Customer service

Communication

Teamwork

Multi-tasking

Confidentiality

Time management

Education

High school diploma or equivalent

College degree

Job description

Harvard University Central Administration (CADM) in Cambridge, MA is seeking a part-time Staff Assistant I/Receptionist to greet visitors, provide courteous front-desk service, and support a busy massage and acupuncture center. You will schedule client appointments, process payments, answer calls and emails, and perform light clerical duties while upholding confidentiality and professional standards.

Evening and weekend availability is required, and you will contribute to a positive,