Receptionist/ Front Desk

Express Employment Professionals - Cincinnati East; San Juan Capistrano (CA); On-site; USD 25,000 - 33,000; Part time

Job summary

Express Employment Professionals - Cincinnati East is seeking a dependable Office Administrator for a part-time, in-person role in a retail lumber and woodworks environment. You will manage daily office operations, support sales, and handle customer communications to ensure smooth workflows.

The role requires strong organizational skills, attention to detail, and proficiency with Microsoft Office. Prior experience in office administration or customer service is preferred, with opportunities to

Qualifications

• Excellent written and verbal communication skills.
• Strong organization and attention to detail.
• Ability to multitask and prioritize in a busy environment.

Responsibilities

• Manage day-to-day office and administrative tasks.
• Monitor office supply inventory and order supplies as needed.
• Answer phones, emails, and customer inquiries.
• Assist customers in-store and support sales.
• Prepare estimates, invoices, and customer paperwork.
• Follow up with customers regarding estimates and orders.
• Schedule appointments and coordinate customer projects.
• Communicate with customers, vendors, contractors, and the shop.
• Maintain an organized office and showroom.
• Assist with social media and marketing as needed.

Skills

Communication skills

Organization

Multitasking

Microsoft Office proficiency

Tools

Outlook

Excel

Word

Social media tools

Job description

We’re looking for a dependable, motivated Office Administrator to join a retail lumber and custom woodworks business. This is a hands‑on role for someone who enjoys staying organized, working with customers, supporting sales, and keeping daily office operations running smoothly.

Schedule: Tuesday–Friday, 8:00 AM–5:00 PM & Saturday, 10:00 AM–2:00 PM

Position: Part-Time, In-Person

Responsibilities

• Manage day-to-day office and administrative tasks
• Monitor office supply inventory and order supplies as needed
• Answer phones, emails, and customer inquiries
• Assist customers in-store and support sales
• Prepare estimates, invoices, and customer paperwork
• Follow up with customers regarding estimates and orders
• Schedule appointments and coordinate customer projects
• Communicate with customers, vendors, contractors, and the shop
• Maintain an organized office and showroom
• Assist with social media and marketing as needed

Qualifications

• Previous office administration, sales, or customer service experience
• Excellent written and verbal communication skills
• Strong organization and attention to detail
• Ability to multitask and prioritize in a busy environment
• Proficiency in Microsoft Office, including Outlook, Excel, and Word
• Dependable, punctual, and willing to learn
• Friendly and professional with customers
• Social media or marketing experience is a plus
• Lumber, woodworking, construction, or home improvement experience is a plus, but not required