Front Desk & Sales Support — Lumber & Woodworks

Express Employment Professionals - Cincinnati East; San Juan Capistrano (CA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Benefits including medical, training,及

Job summary

Express Employment Professionals, Laguna Hills is seeking a dependable Receptionist to support a retail lumber and custom woodworks business. The role is hands-on, focusing on customer service, sales support, and keeping office operations running smoothly.

Pay is $22/hr with room for advancement. Schedule is Tue-Fri 8:00 AM-5:00 PM and Sat 10:00 AM-2:00 PM, with opportunities to contribute to marketing and showroom activities.

Qualifications

• Previous office administration, sales, or customer service experience.
• Excellent written and verbal communication skills.
• Strong organization and attention to detail.
• Ability to multitask and prioritize in a busy environment.
• Proficiency with Microsoft Office, including Outlook, Excel, and Word.
• Dependable, punctual, and willing to learn.
• Friendly and professional with customers.
• Social media or marketing experience is a plus.
• Lumber, woodworking, construction, or home improvement experience is a plus, but not required.

Responsibilities

• Manage daily office and administrative tasks.
• Monitor office supply inventory and order supplies as needed.
• Answer phones, emails, and customer inquiries.
• Assist customers in-store and support sales.
• Prepare estimates, invoices, and customer paperwork.
• Follow up with customers regarding estimates and orders.
• Schedule appointments and coordinate customer projects.
• Communicate with customers, vendors, contractors, and the shop.
• Maintain an organized office and showroom.
• Assist with social media and marketing as needed.

Skills

Customer service

Phone etiquette

Written and verbal communication

Organizational skills

Multitasking

Tools

Microsoft Office

Job description

Express Employment Professionals, Laguna Hills is seeking a dependable Receptionist to support a retail lumber and custom woodworks business. The role is hands-on, focusing on customer service, sales support, and keeping office operations running smoothly.

Pay is $22/hr with room for advancement. Schedule is Tue-Fri 8:00 AM-5:00 PM and Sat 10:00 AM-2:00 PM, with opportunities to contribute to marketing and showroom activities.