Receptionist & Customer Experience Specialist

Daria-Kent---State-Farm-Agent; Chicago (IL); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Advancement opportunities

Training & development

Bonus based on performance

Flexible schedule

Job summary

Daria Kent - State Farm Agent is seeking a friendly Receptionist to join the team in Chicago. You will greet customers, handle calls, manage appointments, and support daily office operations in a fast-paced environment.

Ideal candidates have receptionist or customer service experience, strong communication skills, and comfortable engaging in sales conversations. Bilingual abilities are a plus. This role offers growth within a close-knit community-focused agency.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal abilities.
• Excellent organizational and multitasking skills.
• Comfortable engaging in sales conversations.
• Basic computer skills including MS Office and CRM.

Responsibilities

• Greet customers in person and over the phone and direct to team members.
• Manage appointment scheduling and office communications.
• Assist with inquiries and maintain customer records.
• Engage with prospective and existing customers to discuss insurance options.
• Provide excellent customer service and follow up on needs.
• Support team with administrative tasks and projects.

Skills

Communication skills

Interpersonal skills

Multitasking

Sales conversations

MS Office / CRM

Polish language

Tools

CRM systems

Job description

Daria Kent - State Farm Agent is seeking a friendly Receptionist to join the team in Chicago. You will greet customers, handle calls, manage appointments, and support daily office operations in a fast-paced environment.

Ideal candidates have receptionist or customer service experience, strong communication skills, and comfortable engaging in sales conversations. Bilingual abilities are a plus. This role offers growth within a close-knit community-focused agency.