Receptionist & Customer Success Associate

Nick Kosiek; Chicago (IL); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Hiring bonus

401(k)

Performance-based bonus

Competitive salary

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Nick Kosiek – State Farm Agent in Chicago is looking for a Receptionist – State Farm Agent Team Member to enhance customer service. Responsibilities include greeting customers, managing appointments, handling inquiries, and supporting insurance sales.

The ideal candidate will have previous experience in customer service, strong organizational skills, and the ability to engage in sales conversations. Join us for an opportunity to grow within a dynamic insurance agency.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Ability to organize and multitask effectively.
• Comfortable engaging in sales situations.
• Basic computer proficiency.

Responsibilities

• Greet customers warmly in-person and over the phone.
• Manage scheduling and office communications efficiently.
• Assist with inquiries and maintain customer records.
• Engage with customers to identify insurance opportunities.
• Provide excellent customer service and follow up on needs.
• Support administrative tasks and projects.

Skills

Communication skills

Customer service

Organizational abilities

Multitasking

Sales engagement

Basic computer skills

Tools

Microsoft Office

CRM systems

Job description

Nick Kosiek – State Farm Agent in Chicago is looking for a Receptionist – State Farm Agent Team Member to enhance customer service. Responsibilities include greeting customers, managing appointments, handling inquiries, and supporting insurance sales.

The ideal candidate will have previous experience in customer service, strong organizational skills, and the ability to engage in sales conversations. Join us for an opportunity to grow within a dynamic insurance agency.