Receptionist & Customer Experience Pro - Growth Path

Emilyadamsinsurance; Johns Island (SC); Presencial; USD 32.000 - 42.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Advancement opportunities

Training & development

401(k) matching

Descripción de la vacante

Emily Adams - State Farm Agent is seeking a friendly and organized receptionist to greet customers in person and by phone, direct them to the appropriate team, and manage appointment scheduling and office communications.

The ideal candidate will handle inquiries, maintain customer records, and engage with prospects to discuss insurance options while delivering excellent service and follow-up support. Basic computer and CRM familiarity are required for daily administrative tasks.

Formación

• Previous receptionist or customer service experience.
• Strong communication and interpersonal abilities.
• Organizational and multitasking capabilities.
• Sales conversations comfortable.
• Basic computer skills (MS Office, CRM).

Responsabilidades

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Conocimientos

Receptionist experience

Communication skills

Interpersonal skills

Organizational skills

CRM systems familiarity

Herramientas

Microsoft Office

CRM systems

Descripción del empleo

Emily Adams - State Farm Agent is seeking a friendly and organized receptionist to greet customers in person and by phone, direct them to the appropriate team, and manage appointment scheduling and office communications.

The ideal candidate will handle inquiries, maintain customer records, and engage with prospects to discuss insurance options while delivering excellent service and follow-up support. Basic computer and CRM familiarity are required for daily administrative tasks.