Receptionist - State Farm Agent Team Member

State Farm; Johns Island (SC); Presencial; USD 21.000 - 28.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401(k) matching

Training & development

Opportunity for advancement

Descripción de la vacante

State Farm is seeking a receptionist to join its Johns Island team. The ideal candidate will be highly organized, detail-oriented, and able to contribute to a positive, productive workplace.

Responsibilities include greeting clients, scheduling, handling inquiries, and assisting in identifying insurance options while providing excellent service. The role involves basic administrative tasks, office communications, and engagement with prospective and existing customers to support the team and

Formación

• Experience in receptionist or customer service role.
• Strong communication and interpersonal skills.
• Organized with multitasking ability.
• Comfortable with sales conversations.
• Proficient with Microsoft Office and CRM systems.

Responsabilidades

• Greet customers in person and by phone.
• Manage appointment scheduling and office communications.
• Assist with inquiries and maintain customer records.
• Identify opportunities to offer insurance options.
• Provide excellent customer service and follow up.
• Support team with administrative tasks and projects.

Conocimientos

Customer service

Communication

Organizational skills

Sales conversations

Herramientas

Microsoft Office

CRM systems

Descripción del empleo

Benefits:

• Opportunity for advancement
• Training & development
• 401(k) matching

ROLE DESCRIPTION:

Emily Adams - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.