Receptionist: Customer Experience & Growth Path

MAG; Gastonia (NC); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Health, Dental, Medical

401K

Paid Time Off

Job summary

Classic VW of Gastonia is hiring a Receptionist to join our team. If you are highly organized with customer service experience and a passion for delivering a unique customer experience, we want to talk with you.

Located in Gastonia, NC, this on-site role involves greeting customers, directing calls, supporting sales appointments, and light administrative tasks alike. Growth opportunities exist within Mills Auto Group family-owned 13-year expansion.

Qualifications

• Excellent communication skills required.
• Outgoing and positive demeanor expected.
• Professional presentation at all times.
• Punctual with ability to handle schedule flexibility.
• Maintain a professional appearance.

Responsibilities

• Direct incoming phone calls to proper people / departments
• Greet and receive prospects and customers
• Direct customers to the correct department, notify the appropriate person that a customer is waiting, and introduce the customer to a salesperson
• Communicate with callers and visitors in a professional, friendly, and efficient manner
• Type memos, correspondence, reports, and other documents
• Assist in scheduling and confirming sales appointments
• Stocking in new Vehicles

Skills

Excellent communication

Outgoing and positive demeanor

Professional presentation

Punctuality and schedule flexibility

Professional appearance

Job description

Classic VW of Gastonia is hiring a Receptionist to join our team. If you are highly organized with customer service experience and a passion for delivering a unique customer experience, we want to talk with you.

Located in Gastonia, NC, this on-site role involves greeting customers, directing calls, supporting sales appointments, and light administrative tasks alike. Growth opportunities exist within Mills Auto Group family-owned 13-year expansion.