Automotive Business Development Coordinator

Mills Automotive Group; Gastonia (NC); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Competitive pay

Performance incentives

Employee discounts

Growth opportunities

Job summary

A leading automotive dealership in Gastonia is seeking a motivated Service BDC Agent / Cashier to enhance the customer experience. Responsibilities include answering calls, scheduling appointments, and processing transactions. Ideal candidates will have strong communication skills and a positive attitude, with previous experience in a call center or cashier position preferred. This role offers competitive pay, performance incentives, and growth opportunities within a supportive team environment.

Qualifications

• Previous experience preferred in BDC, call center, or cashier roles, preferably automotive.
• Excellent communication and customer service skills required.
• Strong attention to detail and organization are essential.
• Experience in BDC, call centers, or cashier roles preferred; automotive is a plus.

Responsibilities

• Answer inbound service calls and schedule appointments.
• Assist customers with service reminders and retention efforts.
• Greet customers and handle cashier transactions efficiently.
• Greet customers and handle cashier transactions efficiently.
• Maintain accurate customer records in our system.
• Work closely with service advisors to ensure a seamless experience.

Skills

Communication skills

Customer service skills

Attention to detail

Multitasking

Team-oriented mindset

Job description

Service BDC Agent / Cashier

Volkswagen of Gastonia | Gastonia, NC

Join Our Team & Drive Your Career Forward!

Volkswagen of Gastonia is looking for a motivated, customer-focused Service BDC Agent / Cashier to join our growing service team. If you thrive in a fast-paced environment, enjoy helping customers, and have strong communication skills, we want to hear from you!

What You’ll Do:

• Answer inbound service calls and schedule appointments
• Follow up with customers via phone, text, and email
• Assist with service reminders and retention efforts
• Greet customers and handle cashier transactions efficiently
• Maintain accurate customer records in our system
• Work closely with service advisors to ensure a seamless experience

What We’re Looking For:

• Excellent communication and customer service skills
• Strong attention to detail and organization
• Ability to multitask in a fast-paced environment
• Positive attitude and team-oriented mindset
• Previous BDC, call center, or cashier experience preferred (automotive is a plus!)

Why Join Us?

• Competitive pay + performance incentives
• Growth opportunities within the dealership
• Supportive, team-oriented work environment
• Employee discounts and benefits

Apply Today!

Start your career with a dealership that values your success and professional growth.

Apply now through Hireology and become part of the Volkswagen of Gastonia team!