Customer Experience Concierge — Front Desk

Mills Automotive Group; Gastonia (NC); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Health, Dental, Medical

401K

Paid Time Off

Job summary

Classic VW of Gastonia, part of Mills Auto Group, is hiring a Receptionist to join our team. You will be the first point of contact for customers, greet visitors, route calls, and support the sales staff with appointments in a fast-paced, customer-focused environment.

We value excellent communication, a polished appearance, punctuality, and flexibility. Our family-owned network emphasizes growth, community involvement, and internal promotion.

Qualifications

• Excellent communication skills.
• Outgoing and positive demeanor.
• Professional presentation.
• Punctuality and ability to handle schedule flexibility.
• Maintain a professional appearance.

Responsibilities

• Direct incoming phone calls to proper people / departments.
• Greet and receive prospects and customers.
• Direct customers to the correct department, notify the appropriate person that a customer is waiting, and introduce the customer to a salesperson.
• Communicate with callers and visitors in a professional, friendly, and efficient manner.
• Type memos, correspondence, reports, and other documents.
• Assist in scheduling and confirming sales appointments.
• Stocking in new Vehicles.

Skills

Excellent communication skills

Outgoing and positive demeanor

Professional presentation

Punctual and flexible scheduling

Professional appearance

Job description

Classic VW of Gastonia, part of Mills Auto Group, is hiring a Receptionist to join our team. You will be the first point of contact for customers, greet visitors, route calls, and support the sales staff with appointments in a fast-paced, customer-focused environment.

We value excellent communication, a polished appearance, punctuality, and flexibility. Our family-owned network emphasizes growth, community involvement, and internal promotion.