Receptionist & Customer Experience Coordinator

AutoNation; Pompano Beach (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401k matching

Health insurance

Maternity benefits

Associate discounts

YouDecide deals

DRV PNK philanthropy

Job summary

AutoNation in Florida is seeking a receptionist to handle incoming calls, direct inquiries, greet customers, and support administrative tasks. You will operate a multi-line switchboard, take messages with caller details, and provide basic information to callers as needed.

The role emphasizes professional, courteous communication, teamwork with the sales and service staff, and keeping the front desk organized. A high school diploma and strong verbal and written skills are required.

Qualifications

• Excellent written and verbal communication skills.
• Ability to operate a multi-line switchboard.
• Ability to read and comprehend instructions and information.
• Ability to work well with the public.

Responsibilities

• Meet and greet customers in a professional manner
• Operate switchboard telephone system
• Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time spent on hold
• Take thorough messages, indicating the caller's first and last name, company name if applicable, the time and the message the caller wishes to leave
• Provide basic information to callers who have general inquiries
• Assist with filing duties and other administrative tasks as needed
• Prepare sales and service gas tickets for the Accounting Department
• Serve as a backup to the Sales Department Cashier
• Assist the General Manager with various clerical duties as needed
• Attend meetings and trainings as scheduled
• Perform other duties as assigned
• Be friendly, professional, courteous and efficient when working with all customers and employees

Skills

Communication skills

Customer service

Public interaction

Reading comprehension

Education

High School diploma or equivalent

Tools

Multi-line switchboard

Job description

AutoNation in Florida is seeking a receptionist to handle incoming calls, direct inquiries, greet customers, and support administrative tasks. You will operate a multi-line switchboard, take messages with caller details, and provide basic information to callers as needed.

The role emphasizes professional, courteous communication, teamwork with the sales and service staff, and keeping the front desk organized. A high school diploma and strong verbal and written skills are required.