Elite Car Dealership Receptionist & Customer Care

Mercedes-Benz of Palm Beach; West Palm Beach (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical and Dental

401K Plan

Paid time off and vacation

Growth opportunities

Paid Training

Family owned and operated

Long term job security

Job summary

New Country in West Palm Beach, Florida is seeking a full-time receptionist/switchboard operator to deliver outstanding front-desk service, answer calls, greet guests, and keep the lobby professional.

You will handle inbound calls, coordinate with service and sales teams, process payments, and maintain a courteous, polished appearance. Prior telemarketing or hospitality experience and proficiency with MS Office are a plus.

Qualifications

• High school diploma or GED is required.
• Experience in telemarketing or hospitality is preferred.
• Excellent telephone skills and a professional voice and manner.
• Proficiency with MS Office and ability to learn new software.
• Flexible scheduling and a polished, professional appearance.
• Automotive dealership experience and CRM familiarity are a plus.

Responsibilities

• Answering inbound sales and service calls
• Operate busy switchboard & communicate efficiently with all customer & internal teams
• Collecting payment for both service and parts customers
• Greeting customers upon arrival and exit
• Maintaining a professional appearance and demeanor at all times

Skills

Exceptional telephone skills

CRM experience

Professional voice and demeanor

Flexible scheduling

Ability to learn new software

Customer service mindset

Education

High school diploma or GED

Tools

MS Office Suite (Word, Excel)

Job description

New Country in West Palm Beach, Florida is seeking a full-time receptionist/switchboard operator to deliver outstanding front-desk service, answer calls, greet guests, and keep the lobby professional.

You will handle inbound calls, coordinate with service and sales teams, process payments, and maintain a courteous, polished appearance. Prior telemarketing or hospitality experience and proficiency with MS Office are a plus.