Receptionist - Jaguar Land Rover Fort Lauderdale

AutoNation; Pompano Beach (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401k matching

Health insurance

Maternity benefits

Associate discounts

YouDecide deals

DRV PNK philanthropy

Job summary

AutoNation in Florida is seeking a receptionist to handle incoming calls, direct inquiries, greet customers, and support administrative tasks. You will operate a multi-line switchboard, take messages with caller details, and provide basic information to callers as needed.

The role emphasizes professional, courteous communication, teamwork with the sales and service staff, and keeping the front desk organized. A high school diploma and strong verbal and written skills are required.

Qualifications

• Excellent written and verbal communication skills.
• Ability to operate a multi-line switchboard.
• Ability to read and comprehend instructions and information.
• Ability to work well with the public.

Responsibilities

• Meet and greet customers in a professional manner
• Operate switchboard telephone system
• Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time spent on hold
• Take thorough messages, indicating the caller's first and last name, company name if applicable, the time and the message the caller wishes to leave
• Provide basic information to callers who have general inquiries
• Assist with filing duties and other administrative tasks as needed
• Prepare sales and service gas tickets for the Accounting Department
• Serve as a backup to the Sales Department Cashier
• Assist the General Manager with various clerical duties as needed
• Attend meetings and trainings as scheduled
• Perform other duties as assigned
• Be friendly, professional, courteous and efficient when working with all customers and employees

Skills

Communication skills

Customer service

Public interaction

Reading comprehension

Education

High School diploma or equivalent

Tools

Multi-line switchboard

Job description

Receptionist Responsibilities

The receptionist receives incoming calls, determines the nature of each call and directs the caller to the appropriate person or department. Answers basic inquiries and takes messages.

• Meet and greet customers in a professional manner
• Operate switchboard telephone system
• Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time spent on hold
• Take thorough messages, indicating the callers first and last name, company name if applicable, the time and the message the caller wishes to leave
• Provide basic information to callers who have general inquires
• Assist with filing duties and other administrative tasks as needed
• Prepare sales and service gas tickets for the Accounting Department
• Serve as a backup to the Sales Department Cashier
• Assist the General Manager with various clerical duties as needed
• Attend meetings and trainings as scheduled
• Perform other duties as assigned
• Be friendly, professional, courteous and efficient when working with all customers and employees

Requirements

• High School diploma or equivalent
• Possess excellent written and verbal communication skills
• Ability to operate a multi-line switchboard
• Ability to read and comprehend instructions and information
• Ability to work well with the public

Benefits and Perks

• Competitive compensation and 401k matching
• Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.
• Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear
• Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers
• Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide
• Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services.

AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact.

Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world. At AutoNation, what drives you, drives us.

We're looking for passionate and committed people to bring their drive to our team to help drive a peerless Customer experience.

We're AutoNation - the biggest and most renowned automotive retailer in America, and a proud member of the Fortune 150. But that's just the beginning. We're in the midst of an incredible multi-year digital transformation that's set to revolutionize the industry. At AutoNation, we're not just interested in keeping up with the times - we're dedicated to leading the charge. We're passionate about innovation and pushing the boundaries of what's possible, all while keeping our customers, coworkers, and communities in the driver’s seat. We believe that together, we can create a brighter future for everyone.