Reception & Customer Experience Associate

AutoNation; Lewisville (TX); On-site; USD 19,000 - 27,000; Full time

Benefits offered by this job

401k matching

Health insurance

Dental insurance

Vision insurance

Maternity benefits

Vehicle purchase/discount program

YouDecide discounts

DRVPNK charity support

Job summary

AutoNation in Lewisville, TX is seeking a receptionist to greet customers, answer calls, and direct inquiries to the appropriate department. The role involves operating a multi-line switchboard, taking messages, and providing basic information to callers.

The position offers pay of $16.50 per hour, plus benefits and opportunities to support the Sales and Accounting teams within a leading automotive retailer.

Qualifications

• High School diploma or equivalent.
• Excellent written and verbal communication skills.
• Ability to operate a multi-line switchboard.
• Ability to read and comprehend instructions and information.
• Ability to work well with the public.

Responsibilities

• Meet and greet customers in a professional manner.
• Operate switchboard telephone system.
• Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time spent on hold.
• Take messages with caller name, company (if any), time and purpose of the call.
• Provide basic information to callers with general inquiries.
• Assist with filing duties and other administrative tasks as needed.
• Prepare sales and service gas tickets for the Accounting Department.
• Serve as a backup to the Sales Department Cashier.
• Assist the General Manager with clerical duties as needed.
• Attend meetings and trainings as scheduled.
• Perform other duties as assigned.
• Be friendly, professional, courteous and efficient when working with all customers and employees.

Skills

Written communication

Verbal communication

Switchboard operation

Public interaction

Reading comprehension

Education

High School diploma or equivalent

Tools

Multi-line switchboard

Job description

AutoNation in Lewisville, TX is seeking a receptionist to greet customers, answer calls, and direct inquiries to the appropriate department. The role involves operating a multi-line switchboard, taking messages, and providing basic information to callers.

The position offers pay of $16.50 per hour, plus benefits and opportunities to support the Sales and Accounting teams within a leading automotive retailer.