Receptionist & Customer Experience Coordinator

integritymarketing; Columbia Township (MO); On-site; USD 30,000 - 38,000; Full time

Job summary

Integrity Marketing Group is seeking a Receptionist to be the first point of contact for the company. The role involves answering inbound calls, taking clear messages, and routing them to the correct department with professionalism.

The position requires a high school diploma and strong communication and customer service skills, plus proficiency with MS Office. A friendly, organized, and reliable team member is preferred for this fast-paced environment.

Qualifications

• High school diploma required; some college education preferred.
• Strong written and verbal communication skills.
• Excellent customer service and ability to deliver a great overall customer experience.
• Ability to answer inbound calls and take clear messages and distribute to the correct department.
• Proficiency with Microsoft Office Suite, especially Excel, Outlook and Word.

Responsibilities

• Be the first point of contact for the company by answering inbound calls and taking detailed messages.
• Distribute messages to the appropriate department promptly.
• Maintain accurate records of communications and follow up as needed.
• Provide a positive and professional experience for customers and colleagues.

Skills

Team player

Positive attitude

Empathy

Communication skills

Customer service

Multitasking

Reliability

Detail oriented

Teamwork

MS Office

Reliability

Education

High school diploma

Tools

Excel

Outlook

Word

Job description

Integrity Marketing Group is seeking a Receptionist to be the first point of contact for the company. The role involves answering inbound calls, taking clear messages, and routing them to the correct department with professionalism.

The position requires a high school diploma and strong communication and customer service skills, plus proficiency with MS Office. A friendly, organized, and reliable team member is preferred for this fast-paced environment.