Hospitality Coordinator (Guest Experience)

Integrity; Dallas (TX); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Competitive compensation package

Family-like work environment

Professional development opportunities

Job summary

A leading insurance distributor located in Dallas, Texas is seeking a Guest Experience team member to deliver high-quality customer service and create lasting impressions for all guests. Responsibilities include greeting visitors, managing their stay, and ensuring a comfortable environment. Candidates should possess a high school diploma and 2-4 years of relevant experience in customer service, hospitality, or tourism, with excellent communication and multitasking skills. Join a family-like work culture with growth opportunities and a competitive compensation package.

Qualifications

• 2-4 years of related experience required.
• Experience in Hospitality Management or Tourism preferred.

Responsibilities

• Ensure flawless, professional guest experiences.
• Greet and coordinate guest visits.
• Maintain high customer service levels.
• Manage guest services and company image.
• Monitor meeting room assignments.

Skills

Customer service drive

Outstanding communication

Active listening skills

Problem-solving skills

Multitasking skills

Professional presentation

Education

High School diploma or equivalent

Job description

Integrity Marketing is hiring for a Guest Experience team member. We are looking for someone who wants to build an experience that is memorable and unique for every guest and team member that enters our office. This role’s main responsibility is creating a positive first impression for anyone that walks through our door by taking initiative to deliver an experience that guides our guests through their entire visit. This new Guest Experience team member is empowered to do what needs to be done from directing our guests to where they need to be, ensuring the guests are comfortable and have their needs met, and checking in on them throughout their visit.

Let’s talk job responsibilities:

• Ensuring and providing flawless, upscale, professional and high-class guest experiences.
• Greeting our guests and team members as they arrive, coordinating their entire stay in the office and informing them about the office facilities.
• Guaranteeing the highest level of customer service for our guests throughout their entire stay in our office receiving personalized services.
• Managing our guest services and our Company’s image by promptly answering all requests and making sure our guests leave with a memorable experience.
• Monitoring daily meetings and ensuring the appropriate meeting room is assigned and prepared.
• Establishing friendly relationships with regular office guests. Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience team members – to get it right for our guests and our business each and every time.

Your experience and skills:

• High School diploma or equivalent
• 2-4 years of related experience
• Customer service drive with outstanding communication and active listening skills
• Excellent problem-solving and multitasking skills
• Strong sense of responsibility and a professional presentation
• Experience in roles that include Hospitality Management or Tourism

About Integrity

Integrity is one of the nation’s leading independent distributors of life, health and wealth insurance products. With a strong insurtech focus, we embrace a broad and innovative approach to serving agents and clients alike. Integrity is driven by a singular purpose: to help people protect their life, health and wealth so they can prepare for the good days ahead.

Integrity offers you the opportunity to start a career in a family-like environment that is rewarding and cutting edge. Why? Because we put our people first! At Integrity, you can start a new career path at company you’ll love, and we’ll love you back. We’re proud of the work we do and the culture we’ve built, where we celebrate your hard work and support you daily. Joining us means being part of a hyper-growth company with tons of professional opportunities for you to accelerate your career. Integrity offers our people a competitive compensation package, including benefits that make work more fun and give you and your family peace of mind.

Headquartered in Dallas, Texas, Integrity is committed to meeting Americans wherever they are — in person, over the phone or online. Integrity’s employees support hundreds of thousands of independent agents who serve the needs of millions of clients nationwide. For more information, visit Integrity.com.

Integrity, LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, disability, veteran status, or any other characteristic protected by federal, state, or local law. In addition, Integrity, LLC will provide reasonable accommodations for qualified individuals with disabilities.