Receptionist & Customer Care — Insurance Team

Kit Swenby - State Farm Agent; Lakewood (CO); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Licensing paid by agency

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Kit Swenby - State Farm Agent is seeking a Receptionist - State Farm Agent Team Member to join our team in a dynamic insurance agency. You will be responsible for greeting customers, managing appointments, and handling inquiries while maintaining accurate customer records.

The ideal candidate is organized, detail-oriented, and committed to contributing to a positive workplace. This role offers opportunities to engage with customers and contribute to sales conversations, with strong emphasis on

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Reception experience

Customer service

Organizational skills

Sales conversation ability

Multi-tasking

Tools

CRM systems

Microsoft Office

Job description

Kit Swenby - State Farm Agent is seeking a Receptionist - State Farm Agent Team Member to join our team in a dynamic insurance agency. You will be responsible for greeting customers, managing appointments, and handling inquiries while maintaining accurate customer records.

The ideal candidate is organized, detail-oriented, and committed to contributing to a positive workplace. This role offers opportunities to engage with customers and contribute to sales conversations, with strong emphasis on