Receptionist - State Farm Agent Team Member

Jesse Knapp - State Farm Agent; Heber City (UT); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Free food & snacks

Paid time off

Training & development

Job summary

Jesse Knapp - State Farm Agent in Heber City, UT is hiring a Receptionist - State Farm Agent Team Member to greet customers, manage calls, schedule appointments, and maintain records.

This role emphasizes customer service, sales conversations, and supporting the team with administrative tasks. A friendly, organized candidate who communicates well will thrive in a supportive, growth-oriented office environment.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Reception experience

Communication skills

Organizational skills

Sales conversations

Tools

CRM systems

Microsoft Office

Job description

Benefits:

• Free food & snacks
• Paid time off
• Training & development

ROLE DESCRIPTION:

Jesse Knapp - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry,

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.