Receptionist - State Farm Agent Team Member

Talentify; Sacramento (CA); On-site; USD 36,000 - 52,000; Full time

Job summary

State Farm in Sacramento, CA is seeking a receptionist to join our team in a customer-facing role. The ideal candidate is organized, detail-oriented, and eager to learn within the insurance industry.

This position focuses on greeting clients, handling inquiries, and supporting daily office operations in a fast-paced environment. You will engage with customers, guide them to appropriate team members, and explore opportunities to present insurance options while delivering exceptional service and

Qualifications

• Clear communication and strong interpersonal skills.
• Excellent organization and ability to multitask in a busy office.
• Comfortable engaging customers in sales conversations.
• Basic computer skills including Microsoft Office and CRM systems.

Responsibilities

• Greet customers in person and over the phone and direct them to the right team.
• Schedule appointments and manage office communications.
• Assist with inquiries and maintain customer records.
• Discuss insurance options with prospective and existing clients.
• Provide excellent customer service and follow up on needs.
• Support team with administrative tasks and projects.

Skills

Communication

Interpersonal skills

Organization

Multitasking

Sales conversations

Customer service

Tools

Microsoft Office

CRM systems

Job description

ROLE DESCRIPTION:
State Farm is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a receptionist.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.