Receptionist-Cultural Center

Oneida Indian Nation/Turning Stone Casino; City of Oneida (NY); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Paid weekly

Discounts from dining to fuel to $conc

Quality healthcare and dental benefits

A robust 401k retirement plan

Paid time off

Tuition assistance

Career-building professional developm­

Team Member appreciation events

Job summary

Turning Stone Enterprises is seeking a friendly Receptionist for the Shako:Wi Cultural Center. You will welcome visitors, relay information, and support tours in coordination with the manager.

This role emphasizes culture, hospitality, and guest service, with duties including phone handling, gift shop support, calendar awareness, and maintaining lobby areas. Starting pay is $16 per hour and weekend availability is expected.

Qualifications

• High School Diploma or Equivalency required.
• Knowledge of Oneida Indian Nation culture and history required.
• Excellent communication, public relations, and telephone etiquette.
• Able to maintain accurate files and records.
• Able to work with minimal supervision.
• Able to work weekends.

Responsibilities

• Greets visitors to the Shako:Wi Cultural Center and delivers introductory message.
• Responds to information requests from visitors.
• Conducts pre-arranged tours of the facility in coordination with the Manager.
• Receives and routes all calls and mail; answers questions and takes messages.
• Maintains lobby order and displays informational materials properly.
• Keeps aware of the Cultural Center calendar of activities and events.
• Responsible for Gift Shop Operations.

Skills

Communication

Public relations

Telephone etiquette

Record keeping

Weekend availability

Education

High School Diploma or Equivalent

Job description

Job Requirements

Starting Pay Rate: $16/hr

Day Shift

Join our team as a Receptionist at our Shako:Wi Cultural Center! You’ll be the first welcoming face for visitors, providing a warm and friendly experience. This role is perfect for someone who is passionate about culture, hospitality, and creating a welcoming environment for all guests.

What you will do as a Receptionist:

• Greets visitors to the Shako:Wi Cultural Center and delivers our introductory message.
• Responds to requests for information from visitors.
• Conducts pre-arranged tours of the facility in coordination with the Manager.
• Receives and routes all telephone calls and mail to the Cultural Center and Museum, answers questions and takes messages for absent staff.
• Maintains the general orderliness of the Cultural Center lobby and ensures that informational materials, articles and other items are properly displayed.
• Maintains awareness of the Cultural Center’s calendar of activities and events.
• Responsible for Gift Shop Operations.

Who We Are:

We are Turning Stone Enterprises, a dynamic organization with a diverse range of business operations. Among our prominent offerings is the Turning Stone Resort Casino, which has received the prestigious Best of New York Gaming Resort award for an impressive six consecutive years. Complementing this flagship property, we operate satellite casinos like YBR Casino & Sports Book, Point Place Casino, and The Lake House at Sylvan Beach. Beyond gaming and hospitality, our portfolio also includes convenience stores, three 18 hole PGA-level golf courses, and other unique ventures.

Work Experience

To be successful as a Receptionist, you'll need:

• High School Diploma or Equivalency required.
• Knowledge of Oneida Indian Nation culture and history required.
• Excellent communication skills, public relations skills and telephone etiquette required.
• Must be able to maintain accurate files and records.
• Must be able to work well with minimal supervision.
• Must be able to work weekends.

What we value:

• Positivity - Team members who are passionate to learn, energetic to hit the ground running and willing to grow in a professional, team-oriented environment with a focus on guest service.
• Growth Opportunities - We offer a successful journey, including hands-on training and support to advance your career.
• Empowerment - We believe in our team members. With learning opportunities, career growth potential and recognition of outstanding performance, we encourage our team to take pride in their work.

Benefits

Why choose Turning Stone Enterprises?

• Paid weekly
• Variety of schedules
• Paid time off
• Tuition assistance
• Career-building professional development
• Discounts from dining to fuel to concerts
• Team Member appreciation events
• Quality healthcare and dental benefits
• A robust 401k retirement plan
• Dealer School
• Finance Scholarship Program

Why You Will Appreciate Us:

At Turning Stone Enterprises, we prioritize the well-being and professional growth of our team members by offering an extensive array of benefits. From comprehensive medical, dental, and vision plans to a 401(k) and life insurance, we ensure your health and financial security. Our work-life balance support includes paid time off, paid holidays, and team member assistance programs. We’re also committed to wellness, with various programs and an upcoming 5,000-square-foot onsite medical center.

With over 4,500 team members across Central New York, we focus on delivering exceptional experiences for both our guests and staff. Our resources include training programs, complimentary shuttles, and career development initiatives, helping you reach your professional goals. Whether you're starting your career or advancing it, join us for a rewarding journey of growth and success at Turning Stone Enterprises. We look forward to welcoming you to our team!

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