Receptionist

Colonial Group; Ferncroft (MA); On-site; USD 25,000 - 33,000; Part time

Benefits offered by this job

Holiday benefits

Meal program discount

Training & uniforms

Referral bonus

Wellness programs

401k with match

Medical, vision & dental benefits

Tuition reimbursement

Paid time off

Job summary

Putnam Farm, part of Benchmark, is seeking a Per Diem Front Desk Receptionist in Massachusetts to welcome residents and visitors, answer calls, and support light computer tasks.

Responsibilities include managing appointment books for medical and beauty services, coordinating taxis, and acting as a concierge for residents. A polished, professional demeanor and strong telephone skills are essential.

Qualifications

• High school diploma or equivalent preferred.
• Expert knowledge of telephone system.

Responsibilities

• Greet visitors upon arrival in a courteous manner.
• Professionally handle all phone calls and route callers or answer questions promptly.
• Offer refreshments to visitors when appropriate.
• Manage doctor, beauty, and related appointment books.
• Act as concierge for residents (calling taxis, handling issues, etc.).
• Keep lobby area clean and organized.

Skills

Phone system expertise

Education

High school diploma or equivalent

Job description

Putnam Farm is looking to add a Per Diem Front Desk Receptionist to our Team. As the Front Desk Receptionist, you serve as the information referral center for our residents, families, potential residents, staff, guests, community contacts, and others visiting the community. In addition, the Front Desk Receptionist shall provide support for some computer processing duties as appropriate.

Responsibilities

• Greets visitors immediately upon arrival
• Professionally handles all phone calls and routes callers or answers questions in a timely and courteous manner
• Offers refreshments (coffee, water, etc.) to visitors, where applicable
• Manages doctor appointment book and beauty appointment book.
• Manages beauty and barber appointment book
• Acts as concierge for residents (calling taxis, handling telephone and/or cable problems, checking newspaper deliveries, etc.)
• Keeps lobby clean and neat, free of clutter and trash

Requirements

• High school diploma or equivalent certificate preferred.
• Possesses expert knowledge of telephone system and capable of teaching others

As a community associate at Benchmark, you will have access to a variety of benefits including, but not limited to, the following:

• 8 holidays & 3 floating holidays
• Discounted Meal Program
• Paid Training & Company-provided Uniforms
• Associate Referral Bonus Program
• Physical & Mental Health Wellness Programs
• 401k Retirement Plan with Company Match
• Medical, Vision & Dental Benefits
• Tuition Reimbursement Program
• Vacation and Health & Wellness Paid Time Off

*Eligibility may vary by employment status