Front Desk Receptionist

Benchmark Senior Living; Framingham (MA); On-site; USD 19,000 - 30,000; Part time

Benefits offered by this job

8 holidays & 3 floating holidays

Discounted Meal Program

Paid Training & Uniforms

Associate Referral Bonus Program

Health Wellness Programs

401k with Company Match

Medical, Vision & Dental Benefits

Tuition Reimbursement

Vacation and Health & Wellness PTO

Job summary

The Branches of Framingham, Benchmark Senior Living is looking for a Part Time Receptionist to work evenings. The role supports front desk operations, greets visitors, handles calls, and assists with appointment books and resident concierge tasks at the Framingham community.

Shifts are 4pm–8pm, 2–3 nights per week, with benefits and opportunities within a caring, service‑oriented team at Benchmark Senior Living.

Qualifications

• High school diploma or equivalent certificate preferred.
• Possesses expert knowledge of telephone system and capable of teaching others.

Responsibilities

• Greet visitors immediately upon arrival
• Professionally handle all phone calls and route or answer questions promptly
• Offer refreshments to visitors when applicable
• Manage doctor and beauty appointment books
• Act as concierge for residents, arrange taxis and handle service issues
• Keep lobby area clean and organized

Skills

Telephone system expertise

Education

High school diploma or equivalence

Job description

The Branches of Framingham, Benchmark Senior Living is looking for an Part Time Receptionist to work evenings.

• Evenings 4pm - 8pm
• 2-3 night per week

Joining the Benchmark Senior Living team means putting your passion to work. Associates thrive in a supportive, diverse, and skilled team that is committed to caring and dedicated service. With specialized training and educational programs, we empower you to explore your interests and growth opportunities. We invite you to connect with your calling, find purpose in your career, and gain lifelong relationships through the power of human connection by transforming the lives of seniors!

As the Front Desk Receptionist, you serve as the information referral center for our residents, families, potential residents, staff, guests, community contacts, and others visiting the community. In addition, the Front Desk Receptionist shall provide support for some computer processing duties as appropriate.

Responsibilities

• Greets visitors immediately upon arrival
• Professionally handles all phone calls and routes callers or answers questions in a timely and courteous manner
• Offers refreshments (coffee, water, etc.) to visitors, where applicable
• Manages doctor appointment book and beauty appointment book.
• Manages beauty and barber appointment book
• Acts as concierge for residents (calling taxis, handling telephone and/or cable problems, checking newspaper deliveries, etc.)
• Keeps lobby clean and neat, free of clutter and trash

Requirements

• High school diploma or equivalent certificate preferred.
• Possesses expert knowledge of telephone system and capable of teaching others

Benefits

As a community associate at Benchmark, you will have access to a variety of benefits including, but not limited to, the following:

• 8 holidays & 3 floating holidays
• Discounted Meal Program
• Paid Training & Company-provided Uniforms
• Associate Referral Bonus Program
• Physical & Mental Health Wellness Programs
• 401k Retirement Plan with Company Match
• Medical, Vision & Dental Benefits
• Tuition Reimbursement Program
• Vacation and Health & Wellness Paid Time Off
• Eligibility may vary by employment status