Receptionist - Comm

Benchmark Senior Living; Boston (MA); On-site; USD 35,000 - 37,000; Full time

Job summary

Benchmark Senior Living is seeking a Front Desk Receptionist to be the welcoming face of our community in Boston, MA. The role requires excellent communication skills, the ability to manage various tasks, and a positive attitude. You'll manage appointment books and provide concierge-style services to residents.

If you enjoy helping others and creating positive impressions, this is the job for you! Join us and become a key member of our dedicated team.

Qualifications

• Friendly, organized, and passionate about helping people.
• Professional and energetic demeanor as a front desk receptionist.

Responsibilities

• Welcome residents, families, guests, and visitors warmly.
• Manage appointment books and concierge services.
• Support administrative tasks and maintain a clean lobby area.

Skills

Excellent communication and customer service skills

Using phones, computers, email, internet, Excel

Positive attitude and professional appearance

Strong organizational and multitasking abilities

Team-oriented and enjoys helping others

Education

High school diploma or equivalent preferred

Job description

NOW HIRING: FRONT DESK RECEPTIONIST

Starting Wage: $17/Hour

Join Our Senior Living Community Team!

Are you friendly, organized, and passionate about helping people?

We are looking for a professional and energetic Front Desk Receptionist to become the welcoming face of our community.

What You’ll Do

• Welcome residents, families, guests, and visitors with a warm and professional attitude
• Answer and route phone calls promptly and courteously
• Create a welcoming environment for all visitors
• Manage appointment books for doctors, beauty/barber services, and resident requests
• Assist residents with concierge-style services such as transportation arrangements, newspaper deliveries, and telephone/cable concerns
• Support administrative and clerical tasks for multiple departments
• Help maintain a clean, organized, and inviting lobby area
• Respond professionally during emergencies and understand emergency call systems
• Assist with marketing inquiries and community initiatives
• Work closely with leadership and staff to support daily operations

What We’re Looking For

• Excellent communication and customer service skills
• Comfortable using phones, computers, email, internet, and Excel
• Positive attitude and professional appearance
• Strong organizational and multitasking abilities
• Team-oriented individual who enjoys helping others

Qualifications

• High school diploma or equivalent preferred

If you enjoy creating positive first impressions and making people feel at home, we would love to meet you.

Apply Today and Become the Heart of Our Front Desk Team!