Receptionist

Odd-Fellows-Home-of-Ma; Beverly Road (MA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health benefits

PTO

403(b)

Competitive salary

Life insurance & accident

Comprehensive benefits

Health/Dental/Vision eligibility

Free onsite parking

Employee referral bonuses

Job summary

Odd-Fellows-Home-of-Ma on Beverly Road in Massachusetts seeks a friendly front desk receptionist to greet visitors, manage calls, and provide clerical support. You will maintain the reception area and coordinate front desk tasks to ensure smooth daily operations.

The ideal candidate communicates clearly in English, handles emergencies calmly, and delivers excellent customer service. Vaccination with booster is required; CORI background check required.

Qualifications

• Must have knowledge of basic telephone reception systems and techniques.
• The ability to handle all incoming telephone calls and visitors in a pleasant and courteous manner, provide clerical support and represent the residents in a professional manner.
• The ability to respond calmly to emergency situations is essential.
• The ability to communicate in English both orally and in writing is essential.
• Focused and dedicated to provide excellent customer service
• Must be Vaccinated with the Booster shot completed

Responsibilities

• Handle incoming telephone calls in a professional and courteous manner and direct them accordingly.
• Greet guests and visitors in a professional and courteous manner and directs them accordingly.
• File correspondence.
• Record and type employees/families meal charges.
• Type correspondence as needed.
• Coordinate front desk activities.
• Maintain the front desk in a neat and orderly manner.
• Respond to emergency situations by contacting appropriate party; 911, fire department, police, etc.
• Attend required in-service training sessions and orientations.
• Respond to residents' needs in a courteous manner.
• Update the communication logbook on a regular basis.
• Maintain community brochures and stock.

Skills

Telephone reception

Customer service

Emergency response

English communication

Clerical support

Vaccination booster

Job description

Job description

Essential Functions, Duties, and Responsibilities:

• Perform all duties and responsibilities with a positive attitude.

• Handle incoming telephone calls in a professional and courteous manner and directs them accordingly.

• Greet guests and visitors in a professional and courteous manner and directs them accordingly.

• File correspondence.

• Record and type employees/families meal charges.

• Type correspondence as needed.

• Coordinate front desk activities.

• Maintain the front desk in a neat and orderly manner.

• Respond to emergency situations by contacting appropriate party; 911, fire department, police, etc.

• Attend required in-service training sessions and orientations.

• Respond to residents' needs in a courteous manner.

• Update the communication logbook on a regular basis.

• Maintain community brochures and stock.

Shifts Available:

• Monday - Friday

7AM-3PM

QUALIFICATIONS

• Must have knowledge of basic telephone reception systems and techniques.

• The ability to handle all incoming telephone calls and visitors in a pleasant and courteous manner, provide clerical support and represent the residents in a professional manner.

• The ability to respond calmly to emergency situations is essential.

• The ability to communicate in English both orally and in writing is essential.

• Focused and dedicated to provide excellent customer service

• Must be Vaccinated with the Booster shot completed

*All applicants are required to pass a background check including CORI

Great Place to Work - Great Benefits!!

• Affordable health benefits –

• Generous PTO packages

• 403b

• Competitive salary

• Life insurance & accident

• A comprehensive, outstanding benefit package including generous vacation, holiday pay, health, dental, vision insurance with employer contribution and reimbursement.

• Health, Dental and Vision eligibility at 24 hours.

• Free onsite parking

• Employee Referral Bonuses*

*Salary rate is commensurate with experience.