Receptionist Full Time

Butterfield Trail Village; Fayetteville (AR); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Medical, Dental & Vision Coverage

Retirement Benefits

Paid Time Off (PTO)

Meaningful Work

Supportive Team Environment

Job summary

Butterfield Trail Village is seeking a friendly, dependable Receptionist to greet residents, families, guests, and visitors as the first contact on arrival. You will answer questions, handle messages, and help maintain a welcoming atmosphere in a senior living setting.

Ideal candidates will have a high school diploma and experience in reception or customer service, plus basic skills in Word, Excel, and email. A calm, professional demeanor and a commitment to confidentiality are essential.

Qualifications

• High school diploma or equivalent.
• Prior experience in reception, customer service, administration, hospitality, healthcare, or senior living preferred.
• Basic knowledge of Microsoft Word, Excel, and email.
• Strong verbal and written communication skills.
• Ability to read and follow policies, procedures, and safety instructions.
• Good organizational and attention to detail skills.
• Ability to protect confidential information.
• Ability to work both independently and as part of a team.
• Genuine interest in serving and working with older adults.

Responsibilities

• Welcome and assist residents, families, guests, and visitors in a friendly and professional manner.
• Answer questions and provide helpful information.
• Answer and direct phone calls and accurately take and deliver messages.
• Keep resident and company information private and confidential.
• Maintain professional boundaries with residents, families, and visitors.
• Stay alert to unusual activity and help maintain a safe and secure environment.
• Follow safety and emergency procedures in a calm and professional manner.
• Remain at the Reception Desk during emergencies as required.
• Communicate clearly with residents, families, visitors, employees, and others.
• Stay calm and professional during busy or stressful situations.
• Adjust to changing needs and complete other duties as assigned.

Skills

Excellent communication

Customer service

Teamwork

Attention to detail

Professional demeanor

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Email

Job description

Join Our Team!

We are looking for afriendly, dependable, and professional Receptionistto be the first person our residents, families, guests, and visitors meet when they arrive.

If you enjoy helping people, communicating with others, and making a difference in the lives of older adults, we would love to hear from you!

What We Offer

We believe in taking care of our employees. Full-time team members may enjoy a benefits package that includes:

• Medical, Dental & Vision Coverage– Benefits to help support your health and well-being.
• Retirement Benefits– Help prepare for your financial future.
• Paid Time Off (PTO)– Take time to rest, recharge, and enjoy time with family and friends.
• Meaningful Work– Build relationships and make a positive difference in the lives of older adults every day.
• Supportive Team Environment– Work with a team that values kindness, respect, teamwork, and the work you do.

Key Responsibilities

• Welcome and assist residents, families, guests, and visitors in a friendly and professional manner.
• Answer questions and provide helpful information.
• Answer and direct phone calls and accurately take and deliver messages.
• Keep resident and company information private and confidential.
• Maintain professional boundaries with residents, families, and visitors.
• Stay alert to unusual activity and help maintain a safe and secure environment.
• Follow safety and emergency procedures in a calm and professional manner.
• Remain at the Reception Desk during emergencies as required.
• Communicate clearly with residents, families, visitors, employees, and others.
• Stay calm and professional during busy or stressful situations.
• Adjust to changing needs and complete other duties as assigned.

Qualifications

• High school diploma or equivalent required.
• Previous experience in reception, customer service, administration, hospitality, healthcare, or senior living is preferred.
• Basic knowledge ofMicrosoft Word, Excel, and email.
• Good verbal and written communication skills.
• Ability to read and follow policies, procedures, and safety instructions.
• Good organizational and attention-to-detail skills.
• Ability to protect confidential information.
• Ability to work both independently and as part of a team.
• A genuine interest inserving and working with older adults.

Why Join Us?

This is more than a front-desk job. As a Receptionist, you will help create awarm, welcoming, and safe environmentfor the people we serve.

Your kindness, dependability, and positive attitude can make a difference every day.