Receptionist & Client Success Specialist (Flexible Schedule)

State Farm; Aledo (IL); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Flexible schedule

Paid time off

Training & development

Opportunity for advancement

Job summary

Justin Cook - State Farm Agent in Illinois is seeking a detail-oriented Receptionist to welcome customers, answer calls, and route inquiries with warmth and professionalism.

You will manage appointments, maintain accurate records, and support the team with administrative tasks while exploring insurance options with prospective clients; a base salary plus unlimited commission mirrors performance and dedication.

Qualifications

• Previous experience as receptionist or in a customer service role.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with sales conversations.
• Proficiency with Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Receptionist experience

Customer service

Communication skills

Organizational skills

Sales conversations

CRM systems

Microsoft Office

Tools

CRM systems

Microsoft Office

Job description

Justin Cook - State Farm Agent in Illinois is seeking a detail-oriented Receptionist to welcome customers, answer calls, and route inquiries with warmth and professionalism.

You will manage appointments, maintain accurate records, and support the team with administrative tasks while exploring insurance options with prospective clients; a base salary plus unlimited commission mirrors performance and dedication.