Receptionist - State Farm Agent Team Member

Talentify; Aledo (IL); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Flexible schedule

Paid time off

Training & development

Opportunity for advancement

Job summary

Justin Cook - State Farm Agent in Illinois is seeking a detail-oriented Receptionist to welcome customers, answer calls, and route inquiries with warmth and professionalism.

You will manage appointments, maintain accurate records, and support the team with administrative tasks while exploring insurance options with prospective clients; a base salary plus unlimited commission mirrors performance and dedication.

Qualifications

• Previous experience as receptionist or in a customer service role.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with sales conversations.
• Proficiency with Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Receptionist experience

Customer service

Communication skills

Organizational skills

Sales conversations

CRM systems

Microsoft Office

Tools

CRM systems

Microsoft Office

Job description

Benefits:

• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:

For the past 18 years, our agency has proudly served our community through two office locations and a team that values flexibility, inclusion, and opportunity. We are home to two Spanish‑speaking team members, allowing us to better support and connect with a diverse customer base. One of the things our team appreciates most is the flexibility we offer—because we understand that strong performance and a balanced life go hand in hand.

Giving back is a core part of who we are. Each year, we support more than 100 organizations, ranging from local charities to youth sports teams, all with the goal of strengthening the communities we serve. We’ve also been consistently recognized as one of the top State Farm agencies, a reflection of our team’s commitment, work ethic, and customer‑first mindset.

For our team, we offer a 401k and a compensation structure built around unlimited earning potential—the harder you work, the more you can earn. If you’re looking for a place where effort is rewarded, flexibility is respected, and growth is truly uncapped, this could be a great place to build your future.

ROLE DESCRIPTION:

Justin Cook - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail‑oriented, and committed to contributing to a positive and productive workplace.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

COMPENSATION:

• Base salary of $35-45k annually plus unlimited commission.