Receptionist & Client Services Concierge - Beverly Hills

Heritage Auctions; Beverly Hills (CA); On-site; USD 27,552 - 30,307; Full time

Benefits offered by this job

Benefits package

PTO

401k plan

Job summary

Heritage Auctions is seeking a friendly lobby receptionist in Beverly Hills, CA. You will greet guests, answer calls, forward inquiries to the right department, and keep the lobby presentable.

The role requires a high school diploma and at least 2 years of customer service experience, with strong phone presence and multitasking ability. Proficiency in Outlook and Excel is preferred, and multilingual applicants are a plus.

Qualifications

• High school diploma required.
• 2+ years customer service experience.
• Proficiency in Outlook and Excel.
• Excellent phone presence and interpersonal skills.
• Ability to multitask and pay attention to detail.
• Multilingual is a plus.

Responsibilities

• Answer incoming calls promptly and forward to the appropriate department.
• Greet lobby guests and assist with deliveries, vendors, and maintenance.
• Ensure the lobby is always presentable.
• Manage all phone calls and payments accurately and timely.
• Document calls in the client database and provide follow-up.
• Process payments with detailed documentation.
• Manage client catalog orders and incoming auction bids.
• Work extended hours and weekends during auction season.

Skills

Customer service

Phone presence

Multilingual

Outlook

Excel

Education

High school diploma

Tools

Microsoft Outlook

Excel

Job description

Heritage Auctions is seeking a friendly lobby receptionist in Beverly Hills, CA. You will greet guests, answer calls, forward inquiries to the right department, and keep the lobby presentable.

The role requires a high school diploma and at least 2 years of customer service experience, with strong phone presence and multitasking ability. Proficiency in Outlook and Excel is preferred, and multilingual applicants are a plus.