Receptionist & Client Liaison — Flexible Schedule

Jane Chitwood - State Farm Agent; Norwood (OH); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

Simple IRA

Licensing paid by agency

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Jane Chitwood - State Farm Agent is seeking a highly organized Receptionist to join our team in Norwood, Ohio. You will greet customers, manage calls, scheduling, and maintain accurate records, supporting a positive and productive workplace.

Ideal candidates are customer-focused, possess strong communication and multitasking skills, and are comfortable with sales conversations. Training and development are provided; licensing costs are covered by the agency, with opportunities for advancement.

Qualifications

• Experience in receptionist or customer service role.
• Strong communication and interpersonal skills.
• Ability to multitask and stay organized.
• Comfortable engaging in sales conversations.
• Basic computer skills and CRM familiarity.

Responsibilities

• Greet customers in person and on the phone and direct to teams.
• Schedule appointments and manage office communications.
• Assist with inquiries and maintain customer records.
• Engage with customers to identify insurance options.
• Provide excellent service and follow up on needs.
• Support team with administrative tasks and projects.

Skills

Customer service

Communication

Multitasking

Sales conversations

Organizational skills

Team player

Education

High school diploma or equivalent

Tools

CRM software

Microsoft Office

Job description

Jane Chitwood - State Farm Agent is seeking a highly organized Receptionist to join our team in Norwood, Ohio. You will greet customers, manage calls, scheduling, and maintain accurate records, supporting a positive and productive workplace.

Ideal candidates are customer-focused, possess strong communication and multitasking skills, and are comfortable with sales conversations. Training and development are provided; licensing costs are covered by the agency, with opportunities for advancement.