Account Associate: Client Growth & Service (Flexible)

Jane Chitwood - State Farm Agent; Norwood (OH); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Simple IRA

Licensing paid by agency

Bonus based on performance

Competitive salary

Flexible schedule

Opportunit y for advancement

Paid time off

Training & development

Job summary

Jane Chitwood - State Farm Agent in Norwood, OH is looking for an Account Associate to support daily operations and help customers succeed. You will cultivate meaningful customer relationships and act as a liaison between customer needs and agency departments.

You will also proactively market relevant products and services, manage accounts, assist with policy changes, process claims, and coordinate with underwriters to ensure timely policy issuance in a collaborative, team‑oriented environment.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Customer service

Communication skills

Insurance experience

Job description

Jane Chitwood - State Farm Agent in Norwood, OH is looking for an Account Associate to support daily operations and help customers succeed. You will cultivate meaningful customer relationships and act as a liaison between customer needs and agency departments.

You will also proactively market relevant products and services, manage accounts, assist with policy changes, process claims, and coordinate with underwriters to ensure timely policy issuance in a collaborative, team‑oriented environment.