Insurance Agency Receptionist & Client Concierge

Talentify; Canton (OH); On-site; USD 30,000 - 38,000; Full time

Benefits offered by this job

Simple IRA

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Signing bonus

Training & development

Job summary

Talentify, in Canton, Ohio, is seeking a Receptionist - State Farm Agent Team Member to greet customers, manage inquiries, and support daily office operations.

The ideal candidate will be highly organized, detail-oriented, and comfortable engaging in sales conversations with clients, while leveraging MS Office and CRM systems. Prior receptionist or customer service experience is preferred.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication

Organizational skills

Sales conversations

MS Office

CRM systems

Tools

Microsoft Office

CRM systems

Job description

Talentify, in Canton, Ohio, is seeking a Receptionist - State Farm Agent Team Member to greet customers, manage inquiries, and support daily office operations.

The ideal candidate will be highly organized, detail-oriented, and comfortable engaging in sales conversations with clients, while leveraging MS Office and CRM systems. Prior receptionist or customer service experience is preferred.