Insurance Office Receptionist — Remote Options & Growth

Janna Bidlack - State Farm Agent; Columbus (OH); Hybrid; USD 19,000 - 26,000; Full time

Benefits offered by this job

Simple IRA

Licensing paid by agency

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Janna Bidlack - State Farm Agent is seeking a Receptionist to join a friendly, growth-minded team in Columbus, OH. The ideal candidate is organized, detail-oriented, and eager to support a dynamic insurance office while learning the industry.

You will greet clients, manage appointments, maintain records, and engage with customers to discuss insurance options. Flexible scheduling and development opportunities are offered in a collaborative environment.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Comfortable engaging in sales conversations.
• Basic computer skills including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers to identify insurance options.
• Provide excellent customer service and follow up on customers' needs.
• Support the team with various administrative tasks and projects.

Skills

Receptionist experience

Customer service

Sales conversations

Communication

Organizational skills

Multitasking

Tools

Microsoft Office

CRM systems

Job description

Janna Bidlack - State Farm Agent is seeking a Receptionist to join a friendly, growth-minded team in Columbus, OH. The ideal candidate is organized, detail-oriented, and eager to support a dynamic insurance office while learning the industry.

You will greet clients, manage appointments, maintain records, and engage with customers to discuss insurance options. Flexible scheduling and development opportunities are offered in a collaborative environment.