Receptionist & Client Concierge – Insurance Team

Robin Lonas - State Farm Agent; Juneau (AK); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

Hiring bonus

401(k)

Performance-based bonus

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Robin Lonas - State Farm Agent is looking for a Receptionist to join our team. The ideal candidate will be highly organized, friendly, and capable of handling front-desk duties while supporting day-to-day office operations.

You will greet customers, schedule appointments, maintain records, and assist with sales conversations as needed. Join a small, values-driven team that prioritizes service, growth, and a positive work environment.

Qualifications

• Experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Willingness to engage in sales conversations.
• Basic computer skills including MS Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers' needs.
• Support the team with various administrative tasks and projects.

Skills

Receptionist experience

Customer service

Communication skills

Organizational skills

Sales conversations

Microsoft Office

CRM systems

Tools

Microsoft Office

CRM systems

Job description

Robin Lonas - State Farm Agent is looking for a Receptionist to join our team. The ideal candidate will be highly organized, friendly, and capable of handling front-desk duties while supporting day-to-day office operations.

You will greet customers, schedule appointments, maintain records, and assist with sales conversations as needed. Join a small, values-driven team that prioritizes service, growth, and a positive work environment.