Insurance Office Receptionist & Client Concierge

Will Poole - State Farm Agent; Oxford (MS); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Will Poole - State Farm Agent is seeking a Receptionist - State Farm Agent Team Member to join our office. You will greet customers, manage scheduling, and support the team with administrative tasks.

The ideal candidate is organized, detail-oriented, and eager to learn about the insurance industry while delivering excellent customer service. This role offers a friendly work environment and opportunities for growth.

Qualifications

• Previous receptionist or customer service experience is preferred.
• Strong communication and interpersonal skills are important.
• Excellent organizational and multitasking abilities are expected.
• Comfort with engaging in sales conversations.
• Basic computer skills including Microsoft Office and CRM systems are required.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling inquiries and maintaining customer records.
• Engage with prospective and existing customers to identify insurance options.
• Provide excellent customer service and follow up on customer needs.
• Support the team with administrative tasks and projects.

Skills

Customer service experience

Communication skills

Organizational skills

Sales conversations

Education

Basic high school diploma or equivalent

Tools

Microsoft Office

CRM systems

Job description

Will Poole - State Farm Agent is seeking a Receptionist - State Farm Agent Team Member to join our office. You will greet customers, manage scheduling, and support the team with administrative tasks.

The ideal candidate is organized, detail-oriented, and eager to learn about the insurance industry while delivering excellent customer service. This role offers a friendly work environment and opportunities for growth.