Receptionist - State Farm Agent Team Member

Jonismysfagent; Bay City (MI); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

401(k) plan

License reimbursement

Performance-based bonus

Paid time off

Flexible schedule

Opportunity for advancement

Job summary

Jonismysfagent in Bay City, Michigan, is seeking a Receptionist. The successful candidate will provide exceptional customer service, manage appointments, and support the team. Ideal applicants are organized, friendly, and eager to learn in the insurance industry.

The role requires greeting customers, handling inquiries, and engaging in sales conversations while providing administrative support. Compensation ranges from $40,000 to $55,000 annually, accompanied by benefits like 401(k) and paid time off.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Comfortable engaging in sales conversations.
• Basic computer skills.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers.
• Provide excellent customer service and follow up on customers’ needs.
• Support the team with various administrative tasks.

Skills

Communication skills

Interpersonal skills

Organizational skills

Multitasking abilities

Sales conversation engagement

Tools

Microsoft Office

CRM systems

Job description

Receptionist - State Farm Agent Team Member

Full Time, Bay City, MI

We are seeking a highly organized and detail‑oriented individual to join our State Farm team as a Receptionist. The candidate will provide exceptional customer service, manage appointments, and support the team in a supportive and collaborative environment.

Role Description

The ideal candidate is organized, friendly, and eager to learn within the insurance industry. You will greet customers both in person and over the phone, direct inquiries, maintain records, and engage in sales conversations to present insurance options. You will also handle various administrative tasks and support projects that contribute to a productive workplace.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers’ needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Comfortable engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Compensation
$40,000.00 – $55,000.00 per year

Benefits

• 401(k) plan
• License reimbursement
• Bonus based on performance
• Paid time off
• Flexible schedule
• Opportunity for advancement and training & development