Insurance Customer Service Specialist – Growth & Benefits

State Farm; Michigan; On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Bonus based on performance

Health insurance

Opportunity for advancement

Paid time off

Profit sharing

Job summary

State Farm Agent Team Member in White Lake, MI is seeking a Customer Service Representative to deliver exceptional customer experiences, handle policy information, and coordinate with the agency team. You will resolve inquiries, support policy changes, and assist with claims, contributing to community service goals.

The role offers a competitive salary with monthly commission/bonuses, profit sharing, health insurance, PTO, and clear opportunities for advancement within the agency.

Qualifications

• Clear communication and interpersonal skills.
• Able to multitask and stay organized.
• Prior customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Detail-oriented

Customer service experience

Job description

State Farm Agent Team Member in White Lake, MI is seeking a Customer Service Representative to deliver exceptional customer experiences, handle policy information, and coordinate with the agency team. You will resolve inquiries, support policy changes, and assist with claims, contributing to community service goals.

The role offers a competitive salary with monthly commission/bonuses, profit sharing, health insurance, PTO, and clear opportunities for advancement within the agency.