Receptionist/Cashier

RUSS DARROW GROUP; Menomonee Falls (WI); On-site; USD 22,000 - 25,000; Full time

Job summary

Russ Darrow Group in Menomonee Falls, WI is seeking a friendly Receptionist/Cashier to be the welcoming first point of contact for our dealership. This role supports daily office operations, handles customer interactions, and assists with basic accounting tasks.

Ideal candidates will have strong communication skills, a professional appearance, and experience with Microsoft Office. The position is Monday–Friday 7am–3pm with some Saturdays, offering wage between $16 and $18 per hour and

Qualifications

• Experience with Microsoft Office suite is a plus.
• Customer service experience.
• Available to work flexible hours on weeknights & weekends.
• Ability to communicate customers' interests needs and requests to management and sales personnel.
• Professional personal appearance.

Responsibilities

• Greet and assist customers in person and over the phone in a professional, courteous manner
• Answer incoming calls, determine the nature of the call, and route callers to the appropriate department promptly
• Operate the switchboard telephone system efficiently and accurately
• Receive cash, check, and credit card payments; issue receipts and make change accurately
• Perform routine accounting tasks related to accounts receivable and accounts payable
• Assist managers and office staff with clerical and administrative duties as needed
• Communicate clearly and professionally with customers, vendors, and internal team members
• Learn dealership departments, procedures, and internal processes to assist customers efficiently

Skills

Customer service

Communication

Professional appearance

Organization

Teamwork

Tools

Microsoft Office

Job description

Job DetailsJob Location: Russ Darrow Corporate - Menomonee Falls, WI 53051Position Type: Full TimeTravel Percentage: NoneJob Shift: Day

The Russ Darrow Group is actively seeking a friendly, dependable Receptionist/Cashier to be the welcoming first point of contact for our dealership. This is a great opportunity for someone who enjoys working with people, providing excellent customer service, and supporting daily office operations in a fast-paced environment.

The ideal candidate has a positive attitude, strong communication skills, and is comfortable handling both customer interactions and basic accounting tasks. Dealership experience and strong Excel skills are a plus.

Responsibilities

• Greet and assist customers in person and over the phone in a professional, courteous manner
• Answer incoming calls, determine the nature of the call, and route callers to the appropriate department promptly
• Operate the switchboard telephone system efficiently and accurately
• Receive cash, check, and credit card payments; issue receipts and make change accurately
• Perform routine accounting tasks related to accounts receivable and accounts payable
• Assist managers and office staff with clerical and administrative duties as needed
• Communicate clearly and professionally with customers, vendors, and internal team members
• Learn dealership departments, procedures, and internal processes to assist customers efficiently

This role is ideal for someone who takes pride in being organized, dependable, and customer-focused while contributing to a positive team environment.

Monday-Friday 7am-3pm, some Saturdays as needed. Wage: $16-$18 per hour

About Us

The Darrow Difference is the foundation of our success – and we want you to be a part of it!

Are you outgoing, enjoy meeting new people, and have a passion for the latest technology? Are you looking for a fulfilling career and not just another job? At the Russ Darrow Group, we share the same commitment to our employees as we do our customers – after all, a great customer experience is only possible with great employees.

What We Offer

We believe in investing in our employees’ growth and well-being, that’s why we provide continuous training, advancement opportunities, competitive compensation, flexible schedules, comprehensive benefits, and employee assistance programs. Our culture emphasizes family values, diversity, and teamwork, ensuring exceptional service through empowered and dedicated team members.

No experience? No problem! We’re eager to train the right candidates from the ground up. Our top-notch tools and resources will help you succeed! With over six decades of success, our experienced management teams will provide comprehensive training and support from day one.

If you’re ready to join a team that values community involvement, career development, and a legacy of excellence, we’d love to hear from you!!

Benefits

• Competitive Compensation Plans
• Full Benefits Package
• Medical, Dental & Vision
• 401k with Company Match
• HSA with Company Contribution
• PTO from day one!!
• Growth and Advancement Opportunities
• Continuous Training and Development

QualificationsQualifications

• Experience with Microsoft Office suite is a plus
• Customer service experience
• Available to work flexible hours on weeknights & weekends
• Ability to communicate customers' interests needs and requests to management and sales personnel
• Professional personal appearance