Receptionist-Bilingual Preferred

Minnesota Council of Nonprofits; Minneapolis (MN); On-site; USD 10,000 - 60,000; Full time

Job summary

A vibrant non-profit community dental clinic in Minneapolis seeks a bilingual Receptionist. Key duties include managing front desk operations, providing excellent customer service, and assisting communication. Candidates should have strong organizational and multi-tasking skills. Preferred qualifications include bilingual communication abilities.

Benefits

Highly competitive benefits

Qualifications

• Strong organizational skills with exceptional attention to detail required.
• Bilingual in Somali, Spanish, Karen or Ukrainian preferred.
• Competency in Microsoft Office suite expected.

Responsibilities

• Manage general clerical/reception duties including front desk tasks.
• Provide superior customer service to patients and families.
• Interpret/aid in communication with patients and families.

Skills

Organizational skills

Customer service

Attention to detail

Bilingual communication

Multi-tasking

HIPAA compliance

Tools

Microsoft Office

Job description

Receptionist- Bilingual Preferred

Children’s Dental Services (CDS) is a diverse and vibrant non-profit, community dental clinic dedicated to improving the oral health of children from families with low incomes by providing accessible treatment and education in our diverse community since 1919.

Job Description and Tasks:

· General clerical/reception duties-primarily at front desk, screening calls, making and confirming appointments, and insurance verification onsite in fast-paced Minneapolis dental clinic

· Greeting, welcoming and directing visitors

· Providing superior customer service to patients and their families over the phone and in person

· Interpret/aid in communication with patients and family members

· Available to work until 7:00 p.m. either Tuesday or Wednesday nights, and one Saturday per month.

· Basic office cleaning as needed

· Miscellaneous duties as assigned

Desired qualifications:

· Strong organizational skills and exceptional attention to detail

· Type 40 wpm minimum

· Pleasant and kind team player

· Microsoft Office suite competency

· Bilingual speaking Somali, Spanish, Karen or Ukrainian preferred

· Knowledge of medical assistance programs helpful

· Exceptional ability to multi-task

· Ability to function well in fast-paced, rapidly changing environment

· Strong oral and written communication skills

· Exceptionally trustworthy, maintaining employee confidentiality, HIPAA compliance

Salary: $18-$20/hour DOQ, full-time 40 hours per week, highly competitive benefits. Apply: by emailing cover letter and resume to Sarah Wovcha [e-mail] and Kaciya Vaungh [e-mail]

Learn more at www.childrensdentalservices.org