Bilingual Receptionist

Life Fountain; Saint Paul (MN); On-site; USD 10,000 - 60,000; Full time

Job summary

Life Fountain is looking for a Human Resources Administrator to greet visitors, manage phone calls, and perform administrative tasks. This entry-level role emphasizes customer service and effective communication, supporting individuals from diverse backgrounds within the agency. The position is full-time, requiring on-site presence and offering a competitive hourly wage.

Benefits

Life insurance

Paid time off

Qualifications

• Must pass a criminal background check.
• Experience in customer service or receptionist roles preferred.
• Ability to multitask effectively.

Responsibilities

• Greet visitors and customers with a warm attitude.
• Answer incoming calls and transfer as necessary.
• Provide administrative support including data entry and filing.

Skills

Communication Skills

Customer Service

Organizational Skills

Technology Proficiency

Education

High School Diploma or GED

Job description

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This range is provided by Life Fountain. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$17.00/hr - $18.00/hr

Direct message the job poster from Life Fountain

Human Resources Administrator @ Life Fountain | Administrative HR

Life Fountain is proud to work with and support individuals from diverse backgrounds. We value inclusion and equal opportunity for all applicants. Life Fountain provides in-home direct support services to individuals with disabilities and the elderly. As the receptionist, you will support, greet, inform, and provide documents to all visitors or callers about the agency. The goal of this position is to offer support for basic information to callers and assist with simple projects or requests related to office tasks.

Minimum Qualifications:

- Must pass a criminal background check.

- High School Diploma or GED

-Excellent Communication Skills: Demonstrated strong verbal and written communication skills to engage professionally with customers, colleagues, and vendors.

-Customer Service Oriented: A passion for providing outstanding customer service and a commitment to assisting and supporting clients effectively.

-Organizational Skills: Prioritize and manage time effectively in a fast-paced environment.

Desirable Qualifications:

-Proficient with Technology: Skilled in using computer systems like Microsoft Suite and familiar with basic office software.

-Previous Experience: Experience in customer service, receptionist roles, DSW(PCA), or DSP is preferred.

- Capable of multitasking among various responsibilities simultaneously.

This position is an in-personrequiredposition of 40 hours per week.

Principal Job Responsibilities:

· Greeting Customers (multiple at times): Welcome all visitors and customers with a warm and friendly attitude, fostering a welcoming and professional environment.

· Answering Phone: Respond to all incoming calls and take multiple calls at a time as needed, make outgoing calls, and direct them to the appropriate department by offering accurate information or efficiently transferring calls.

· Administrative Support: Carry out general administrative tasks such as data entry, filing, managing mail, letters, memos, documents, maintaining spreadsheets, sending reminder emails, maintaining person served and external employees system files/notes up to date, and providing support to other departments as needed.

· Customer Assistance: Respond to inquiries, assist with the website, and provide information as requested by the person served or external employee.

· Maintenance of Reception Area: Always keep the reception area clean, help maintain kitchen and common areas organized, clean and presentable.

· Translate for those served, employees, and office staff.

· File person served and employee records, time verifications, and paperwork.

· Make copies for employees, applicants, and/or persons served.

· Monitor the WIX chat for website inquiries.

· Document concerns and compliments from callers for office records and training purposes.

· Collect and categorize mileage, reimbursement, and program notes.

· Assist the Guidance department as needed.

Other:

· Attend office meetings.

· Complete the required training for the position or improvements

· Support with departmental projects

· Lunch will be scheduled due to the coverage related to the position.

· Prevent and identify fraud.

Job Type: Full-time

Pay: $17.00 - $18.00 per hour

Expected hours: 40 per week

• Life insurance
• Paid time off

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Language:

• Spanish (Required)

Ability to Commute:

• Saint Paul, MN 55117 (Required)

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative

• Industries

  Hospitals and Health Care

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