Sr. Admission Counselor, Chicago Area Recruitment (Admissions Counselor)

Indiana University Indianapolis; Indianapolis (IN); Remote; USD 55,000 - 60,000; Full time

Job summary

Indiana University's Enrollment Management Division is seeking an Admissions Leader to oversee recruitment from the Chicago area and beyond. The role focuses on strategic management of recruitment processes and developing collaborative programs. Candidates should possess strong communication skills and a commitment to diversity. This position offers a competitive salary and extensive university benefits.

Benefits

Comprehensive medical and dental insurance

Health savings account with IU contributions

Tuition subsidy for employees and family members

Paid leave for new parents

Generous paid time off plans

Qualifications

• Bachelor's degree required; Master's preferred.
• 2 years in admissions or related field required; 3 years preferred.
• Experience with Chicago-area recruitment preferred.

Responsibilities

• Manage recruitment for the Chicago area and assess travel activities.
• Conduct presentations and maintain partnerships with schools.
• Utilize CRM for statistical reports to enhance enrollment.

Skills

Proficient communication skills

Demonstrated time management

Excellent presentation skills

Commitment to diversity

Education

Bachelor's degree

Master's degree in Education, Communication, or Related field

Tools

Slate CRM

Microsoft Office

Job description

ENROLLMENT MANAGEMENT (IN-ENRL-IUINA)

Optimizing our enrollment mix is crucial to the long-term viability of IU Indianapolis. There are several factors that influence a student's college choice, persistence, graduation and success. The Division of Enrollment Management is comprised of over 100 full-time staff in the Office of Undergraduate Admissions, Office of Financial Aid and Scholarships, Office of the Registrar, Office for Veterans and Military personnel, as well as other areas supporting student enrollment. The Division also oversees and provides insight for its enrollment operations for the Fort Wayne and Columbus campuses.

The Division is looking for individuals who value and embrace innovation, change and entrepreneurial mindsets and approaches in advancing the mission of IU Indianapolis.

For information about the department, please visit: Division of Enrollment Management at IU Indianapolis

IU Indianapolis is experiencing rapid growth in applications from the Chicagoland area, and other Midwest regions. This position will help fill a critical need to build relationships with school counselors year-round and increase both interest in IU Indianapolis and applications to IU Indianapolis from high school and transfer students. The Admissions Office has positioned itself to proactively increase our enrollment of non-resident students.

The office is seeking a candidate to be a member of our student-centered team to recruit, manage the funnel process, and evaluate yields of the approximately 15,000 applications received each year. As a critical admissions leader for the recruitment team, the incumbent is charged with the strategic oversight of enrollment management and territory management.

Department-Specific Responsibilities

• Manages a geographic territory that includes Chicago area and Illinois for recruitment and implement enrollment plans as well as assessing recruitment travel activities and providing feedback on effectiveness
• Coordinates an extensive fall travel schedule, as well as expected travel for the spring and summer.
• Contributes to individual, team, and unit goals on a daily, weekly, and monthly basis so that Beginner and Transfer enrollment targets are met.
• Conducts presentations for school groups, parents, college fairs, and other appropriate entities to provide information to prospective students about IU Indianapolis, including areas of admissions standards, transfer processes, academic programs, college life, and student support.
• Coordinates application completion activities with students, university offices, and individual academic units.
• Communicates in person, by telephone, virtually and in writing with students about status of admission applications and respond to inquiries, as well as offer solutions to applicant problems and requests regarding admission via telephone and in writing.
• Maintains partnerships with schools, community colleges, and organizations to facilitate collaborative programming and assist in recruiting, guiding, and supporting college bound students.
• Performs the duties of an admissions territory manager which include developing a target range of students to enroll for the assigned territory.
• Determines the number of prospects, applications, and admits needed to complete this target through the analysis of the territory, demographic shifts, and state/national trends.
• Evaluates status of recruitment processes on a weekly basis to assist in meeting (strategic) enrollment goals.
• Acts consistent with analysis and make modifications to recruitment and outreach strategies.
• Represents IU Indianapolis to prospective students and influencers with the highest degree of professionalism through an array of outreach programs and recruitment activities, including workshops, presentations, fairs, and high school visits.
• Conducts admission presentations at on and off campus events including daily tours and large event programs.
• Utilizes CRM (Slate) to develop and monitor statistical reports to enhance enrollment and yield, enrollment forecasting and operational efficiency
• Regularly analyzes data and deliver reports related to community-based organization outreach.
• Coordinates recruiting efforts between community-based organizations and Office of Undergraduate Admissions.
• Develops a strong knowledge of academic departments, degree programs, career outcomes and new initiatives offered at IU Indianapolis.
• Attends IU Indy recruitment events that are held by the Office of Admissions
• Tracks data on recruitment activities to develop a data driven approach to predict future recruiting efforts
• Works in the community to increase public awareness of IU Indianapolis.
  
  

General Responsibilities

• Maintains, implements and oversees a holistic recruitment yield tactical plan for recruitment.
• Develops, implements, and administers plans, programs, and events for general and targeted student recruitment in support of organizational goals.
• Integrates a diverse and strategic communications strategy in collaboration with other departments, geared toward specific student declared academic major, career interests, and geographic factors.
• Identifies and develops partnerships for outreach to prospective students and influencers.
• Interprets academic policies and exercises authority and independent judgment.
• Plans, implements, and evaluates programs and processes and determines the effectiveness of markets and strategies. Exercises independent judgment and uses census data and modeling tools to identify effective marketing plans and strategies to address specific populations.
• Serves in a collaborative role with internal and external stakeholders to identify targets of opportunity to attract and enroll under-represented populations. Participates in the assessment and evaluation of various models.
• May attend meetings or serve on committees with the admissions stakeholders, including all staff meetings, recruitment, and outreach team meetings, customer service lead meetings, and undergraduate recruitment council meetings; may provide guidance to other admissions counselors.
  
  

Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.

EDUCATION

Required

• Bachelor's degree
  
  

Preferred

• Master's degree in Education, Communication, or Related field
  
  

Required

WORK EXPERIENCE

• 2 years in admissions, higher education, marketing, or related field
• Combinations of related education and experience may be considered
  
  

Preferred

• 3 years of experience within higher education, admissions, recruitment, community engagement, visits and events or related field.
• Experience with Chicago-area recruitment.
• Experience with Slate CRM.
  
  

Skills

Required

• Proficient communication skills
• Maintains a high degree of professionalism
• Demonstrated time management and priority setting skills
• Demonstrates a high commitment to quality
• Possesses flexibility to work in a fast paced, dynamic environment
• Seeks to acquire knowledge in area of specialty
• Highly thorough and dependable
• Demonstrates a high level of accuracy, even under pressure
• Possesses excellent presentation skills
• Demonstrates excellent judgment, tact, and diplomacy
• Highly developed customer relations skills
• Commitment to working with people of diverse backgrounds
• Ability to interpret federal, state, and institutional rules and regulations and required procedures associated with compliance required
  
  

Preferred

• Familiarity with IU Indianapolis
• Excellent planning, time management, and organizational skills
• Working knowledge of Microsoft Office
• Strong organizational skills with attention to detail
• Ability to work independently but also be a team player
  
  

This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.

This regional position is required to live in the metro-Chicago area, while maintaining communication and assigned visits to campus.

Recruitment area will primarily focus on Indiana but may include non-resident territories in the surrounding states. Extensive automobile travel and some overnight travel is required.

Some weekend assignments are required.

Chicago, Illinois

This position is eligible for remote work, subject to change in the future based on university policy and business needs.

$55,000 - $60,000 per year based on experience.

For full-time staff employees, Indiana University offers a wide array of benefits including:

• Comprehensive medical and dental insurance
• Health savings account with generous IU contributions
• Healthcare and dependent care flexible spending accounts
• Basic group life insurance paid by IU
• Voluntary supplemental life, long-term disability, critical illness, and supplemental accidental death & dismemberment insurance
• Base retirement plan with generous IU contributions, subject to vesting
• Voluntary supplemental retirement plan options
• Tuition subsidy for employees and family members taking IU courses
• 10 paid holidays plus a paid winter break each year
• Generous paid time off plans
• Paid leave for new parents and IU-sponsored volunteer events
• Employee assistance program (EAP)
  
  

Learn more about our benefits by reviewing the IU Benefit Programs Brochure.

Career Level: Career

FLSA: Exempt

Job Function: Student Services

Job Family: Admissions & Recruitment

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This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.

If you wish to include a cover letter, you may include it with your resume when uploading attachments.

Indiana University is an equal opportunity employer and provider of ADA services and prohibits discrimination in hiring. See Indiana University Notice of Non-Discrimination here which includes contact information.

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