Receptionist and Office Assistant

Harper College; Hoffman Estates (IL); On-site; USD 32,000 - 46,000; Full time

Job summary

Harper College is seeking a friendly receptionist to greet visitors, answer phones, and provide information for students and staff. The role supports Orientation and advising services and helps keep the Center running smoothly.

Responsibilities include scheduling appointments, assisting with registration-related tasks, protecting student privacy, and coordinating materials for orientation programs. The position emphasizes accuracy, discretion, and good communication in a fast-paced college

Qualifications

• High school diploma or equivalent required.
• At least 1 year of general office experience.
• Knowledge of Word, Excel and Outlook; familiarity with student systems preferred.

Responsibilities

• Greet visitors, answer phones, take and distribute messages, and provide information as appropriate.
• Schedule and maintain appointments in scheduling software tofacilitate 24/7 access to Orientation appointments in the StudentPortal.
• Support college programs such as peak time registration times, add/drop week, Hullabaloo and info nights. Duties include assisting students with scheduling and registration, providing input about new student processes, including financial aid and testing.
• Assist in organizing Orientation programs for new students: check-in, scheduling rooms and/or organizing materials for advisor use.
• Accesses, researches and prints student information from student systems for advisors.
• Tracks student contacts and monitors appointment and staffing availability and needs.
• Requests materials for advising and orientation programs as needed.
• Follows privacy and confidentiality guidelines with student record information.
• Performs related duties as assigned

Skills

Office software

Scheduling

Customer service

Education

High school diploma or equivalent

Tools

Word

Excel

Outlook

Job description

ABOUT US

We are Harper College… the college in your community.

The College was established by referendum in 1965 and openedSeptember 1967. It is named for Dr. William Rainey Harper, apioneer in the junior college movement in the United States and thefirst president of the University of Chicago.

Harper College is now one of the nation’s premier communitycolleges and one of the largest, serving approximately 29,000students annually in Chicago’s northwest suburbs. The College’sacademic programs prepare students for rewarding careers and fortransfer to four-year universities. Harper offers associate degreeand certification programs, advanced career programs, workforcetraining, professional development, continuing education classes,accelerated degree options for adults and developmental educationprograms.

At Harper College, we are committed to fair and equitablecompensation for all employees. In compliance with Illinois statelaw, we prioritize transparency in salary information. Our salaryranges reflect our dedication to attracting and retaining toptalent while ensuring equitable pay practices.We encourage opendiscussions about compensation and invite you to reach out with anyquestions you may have regarding salary details. Harper Collegetypically offers compensation up to the median market rate for thisposition. We aim to ensure our pay is competitive while aligningwith both the role's requirements and the candidate's experience.

To review all benefit information visit us at: https://www.harpercollege.edu/about/directory/hr/index.php

QUALIFICATIONS

JOB DESCRIPTION

• Provides reception for the Center. Greets visitors, answerstelephone, takes and distributes messages and provides informationas appropriate.
• Schedules and maintains appointments in scheduling software tofacilitate 24/7 access to Orientation appointments in the StudentPortal.
• Supports college programs such as peak time registration times,add/drop week, Hullabaloo and info nights. Duties include assistingstudents with scheduling and registration, providing input aboutnew student processes, including financial aid and testing.
• Assists in organizing Orientation programs for new students:check-in, scheduling rooms and/or organizing materials for advisoruse.
• Accesses, researches and prints student information from studentsystems for advisors.
• Tracks student contacts and monitors appointment and staffingavailability and needs.
• Requests materials for advising and orientation programs asneeded.
• Follows privacy and confidentiality guidelines with student recordinformation.
• Performs related duties as assigned

Minimum Acceptable Qualifications:

• Education: High school graduate or equivalent.
• Experience: One year general office experience required. Knowledgeof Word, Excel and Outlook. Experience using differenttechnology/software platforms and familiarity with student systemspreferred.

42.11306

ABOUT THE TEAM

The academic advising department is here to help Harper College students succeed in their education. Advisors assist students witheducation plans, choosing and area of interest, checking forchanges in curriculum and transfer information.